# 500 server error when creating piwik pro app

**URL:** <https://community.piwik.pro/t/500-server-error-when-creating-piwik-pro-app/2096>\
**Category:** API & integrations\
**Created:** [April 27, 2023, 2:06pm UTC](https://community.piwik.pro/t/500-server-error-when-creating-piwik-pro-app/2096 "2023-04-27T14:06:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nisrine](https://avatars.discourse-cdn.com/v4/letter/n/aeb1de/32.png) [@nisrine](https://community.piwik.pro/u/nisrine)\
**Post date:** [April 27, 2023, 2:06pm UTC](https://community.piwik.pro/t/500-server-error-when-creating-piwik-pro-app/2096/1 "2023-04-27T14:06:15Z")

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Hello Piwik Pro community,

I’m trying to make http calls using piwikpro endpoints for creating apps.  
I’m getting a server error : {  
“errors”: [  
{  
“status”: “500”,  
“code”: “error.default”,  
“title”: “Internal Server Error”  
}  
]  
}  
Should i just wait and try to make the call later ?  
is this a common error ?

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<div class="post-metadata">

**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\
**Post date:** [April 27, 2023, 2:23pm UTC](https://community.piwik.pro/t/500-server-error-when-creating-piwik-pro-app/2096/2 "2023-04-27T14:23:28Z")

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Hi @nisrine,  
it seems we may have a problem at the moment, let me sort it out with our developers. I’ll get back to you.  
Tymek

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<div class="post-metadata">

**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [July 15, 2024, 9:29am UTC](https://community.piwik.pro/t/500-server-error-when-creating-piwik-pro-app/2096/3 "2024-07-15T09:29:17Z")

</div>

Hi,  
I am happy to announce that we recently introduced a public status page so that you have a clear overview of incidents that may have affected your service performance.

You can check the status of your service by adding `/status` to your account address just as in the following example: `https://your-instance.piwik.pro/status`.

Kindly note that this feature is currently in beta and is not yet accessible to all accounts.