# Action questions for Piwik pro

**URL:** <https://community.piwik.pro/t/action-questions-for-piwik-pro/1817>\
**Category:** Account\
**Created:** [March 15, 2023, 3:19am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817 "2023-03-15T03:19:59Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![austinwu-fiftyfive](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/austinwu-fiftyfive/32/1428_2.png) [@austinwu-fiftyfive](https://community.piwik.pro/u/austinwu-fiftyfive)\
**Post date:** [March 15, 2023, 3:19am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/1 "2023-03-15T03:19:59Z")

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I would like to know the definition of ‘action’ in Piwik PRO. Does it have the same meaning as ‘hit’ in Google Analytics (GA)? If not, what is the difference?

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**Author:** ![rmastop](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmastop/32/29_2.png) [@rmastop](https://community.piwik.pro/u/rmastop)\
**Post date:** [March 15, 2023, 6:05am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/2 "2023-03-15T06:05:48Z")

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Hi @austinwu-fiftyfive,

This page explains it well:[What does Piwik PRO track as actions? | Piwik PRO help center](https://help.piwik.pro/support/questions/what-does-piwik-pro-track-as-actions/)

Cheers,  
Richard

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**Author:** ![austinwu-fiftyfive](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/austinwu-fiftyfive/32/1428_2.png) [@austinwu-fiftyfive](https://community.piwik.pro/u/austinwu-fiftyfive)\
**Post date:** [March 15, 2023, 4:45pm UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/3 "2023-03-15T16:45:37Z")

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For these non-tracked by default action names, does it mean that I need to set them up manually? or does it mean that I need to purchase the actions in order to have these non-trackable events by default?

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**Author:** ![rmastop](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmastop/32/29_2.png) [@rmastop](https://community.piwik.pro/u/rmastop)\
**Post date:** [March 15, 2023, 6:38pm UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/4 "2023-03-15T18:38:51Z")

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It depends,

SharePoint is a Paid feature,  
Other actions, like e-commerce need to be setup, e.g. like [Set up ecommerce tracking | Piwik PRO help center](https://help.piwik.pro/support/getting-started/track-ecommerce/)  
Or woocommerce via the plugin;  
[WooCommerce: install a container (with a tracking code) | Piwik PRO help center](https://help.piwik.pro/support/getting-started/woocommerce-install-a-container-with-a-tracking-code/)

Content impression and interaction tracking can be setup like this:

> **[How can I track interactions with popups and content? | Piwik PRO help center](https://help.piwik.pro/support/questions/set-up-content-tracking/)**
>
> On your site or app, you can collect data about impressions and interactions with popups and content. In this article, we’ll show you how to set it up. Before you start Here are some things to know before you begin: Turn on popups and content...

Custom ping can be setup like this:

> **[API](https://developers.piwik.pro/en/latest/data_collection/web/javascript_tracking_client/api.html#ping)**
>
> The following API allows the user to: track page views, track visits on multiple domains and subdomains, track e-commerce events (successful orders, cart changes, product and category views), track...

Or heartbeat:

> **[How can I precisely measure session time? | Piwik PRO help center](https://help.piwik.pro/support/questions/how-to-precisely-measure-the-session-time/)**
>
> To start measuring session time more precisely, follow these steps:

Goals can be setup like this:

> **[Set up goals | Piwik PRO help center](https://help.piwik.pro/support/reports/goals/)**
>
> Goals are a powerful tool for tracking and measuring the success of your site or app. They let you identify and focus on key actions that are essential to your business, like when visitors sign up, buy your product or download a white paper. By...

The total amount of actions tracked van be seen here:

> **[Where can I see how many actions I've tracked this month? | Piwik PRO help...](https://help.piwik.pro/support/questions/where-can-i-see-how-many-actions-ive-tracked-this-month/)**
>
> You can always check how many actions were tracked this month and last month with just a few clicks. This way, you’ll know if your current Piwik PRO plan is enough, or if it’s time to buy more actions or upgrade to a higher plan. To find the number...

Does it make it more clear?

Basically you are in charge of what to configure and track where each event you send will be added to the amount of actions.

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<div class="post-metadata">

**Author:** ![austinwu-fiftyfive](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/austinwu-fiftyfive/32/1428_2.png) [@austinwu-fiftyfive](https://community.piwik.pro/u/austinwu-fiftyfive)\
**Post date:** [March 17, 2023, 2:19am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/5 "2023-03-17T02:19:58Z")

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Thanks for your prompt reply.

I am also curious about how to count API’s action. Also, any actions related to raw data?

Let me know, thanks!

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<div class="post-metadata">

**Author:** ![austinwu-fiftyfive](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/austinwu-fiftyfive/32/1428_2.png) [@austinwu-fiftyfive](https://community.piwik.pro/u/austinwu-fiftyfive)\
**Post date:** [March 21, 2023, 3:19am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/6 "2023-03-21T03:19:54Z")

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Hi Richard, could you please provide the answer to me?

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<div class="post-metadata">

**Author:** ![rmastop](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmastop/32/29_2.png) [@rmastop](https://community.piwik.pro/u/rmastop)\
**Post date:** [March 21, 2023, 7:11am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/7 "2023-03-21T07:11:37Z")

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Hi @austinwu-fiftyfive,

Each API call is treated as an event.

Cheers,  
Richard

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<div class="post-metadata">

**Author:** ![austinwu-fiftyfive](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/austinwu-fiftyfive/32/1428_2.png) [@austinwu-fiftyfive](https://community.piwik.pro/u/austinwu-fiftyfive)\
**Post date:** [March 21, 2023, 8:52am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/8 "2023-03-21T08:52:57Z")

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Good to know that.

Can you also provide some examples of where I might use this API Call function in piwik pro?

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<div class="post-metadata">

**Author:** ![austinwu-fiftyfive](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/austinwu-fiftyfive/32/1428_2.png) [@austinwu-fiftyfive](https://community.piwik.pro/u/austinwu-fiftyfive)\
**Post date:** [March 21, 2023, 8:54am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/9 "2023-03-21T08:54:00Z")

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Or if I, for example, export the raw data. Does it consider as an API call action?

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<div class="post-metadata">

**Author:** ![rmastop](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmastop/32/29_2.png) [@rmastop](https://community.piwik.pro/u/rmastop)\
**Post date:** [March 21, 2023, 9:08am UTC](https://community.piwik.pro/t/action-questions-for-piwik-pro/1817/10 "2023-03-21T09:08:32Z")

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Indeed, retrieving data or executing administrative tasks outside of the UI.  
like:  
[HTTP API — Piwik PRO Analytics Suite 16.38 documentation](https://developers.piwik.pro/en/latest/custom_reports/http_api/http_api.html),  
[Tag Manager — Piwik PRO Analytics Suite 16.38 documentation](https://developers.piwik.pro/en/latest/tag_manager/index.html)  
and  
[Getting started — Piwik PRO Analytics Suite 16.38 documentation](https://developers.piwik.pro/en/latest/platform/getting_started.html)
