# Analytics Internal Server Error **URL:** \ **Category:** Account\ **Created:** [October 26, 2022, 6:43am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169 "2022-10-26T06:43:07Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Gerrit](https://avatars.discourse-cdn.com/v4/letter/g/b9bd4f/32.png) [@Gerrit](https://community.piwik.pro/u/Gerrit)\ **Post date:** [October 26, 2022, 6:43am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/1 "2022-10-26T06:43:07Z")
Hi, i am a new user evaluating PiwikPro Core. I have the container installed and running. When i open “Analytics” from the menu and change to the demo site, everything is fine. But when i change the website to my own website i get an error “Interner Server Fehler / Internal server error” please try later. This error is coming since the installation a few days ago. Any ideas what i could do? Gerrit ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [October 26, 2022, 8:11am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/2 "2022-10-26T08:11:50Z")
Hi. What’s the instance name? ---
**Author:** ![Gerrit](https://avatars.discourse-cdn.com/v4/letter/g/b9bd4f/32.png) [@Gerrit](https://community.piwik.pro/u/Gerrit)\ **Post date:** [October 26, 2022, 8:51am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/3 "2022-10-26T08:51:07Z")
Hi, it is “b64342” [https://b64342.piwik.pro/](https://b64342.piwik.pro/) ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [October 26, 2022, 9:48am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/4 "2022-10-26T09:48:21Z")
We can reproduce the issue. Our team is checking what’s the reason. ---
**Author:** ![Gerrit](https://avatars.discourse-cdn.com/v4/letter/g/b9bd4f/32.png) [@Gerrit](https://community.piwik.pro/u/Gerrit)\ **Post date:** [October 26, 2022, 10:22am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/5 "2022-10-26T10:22:30Z")
Hi, I just checked the analytics, they are working now. Thanks for the fast support. ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [October 26, 2022, 10:29am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/6 "2022-10-26T10:29:24Z")
Hehe, you’re quicker than me. 🙂 Yes, our engineering team has just resolved this issue. ---
**Author:** ![Admin\_KerjaKu](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/admin_kerjaku/32/2519_2.png) [@Admin\_KerjaKu](https://community.piwik.pro/u/Admin_KerjaKu)\ **Post date:** [October 25, 2023, 2:32am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/7 "2023-10-25T02:32:35Z")
[https://kerjaku.piwik.pro/](https://kerjaku.piwik.pro/) same issue with my account, got an error ---
**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\ **Post date:** [October 25, 2023, 7:19am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/8 "2023-10-25T07:19:21Z")
Hi, Welcome to the community! I just sent you a private message. ---
**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\ **Post date:** [July 15, 2024, 9:30am UTC](https://community.piwik.pro/t/analytics-internal-server-error/1169/9 "2024-07-15T09:30:01Z")
Hi, I am happy to announce that we recently introduced a public status page so that you have a clear overview of incidents that may have affected your service performance. You can check the status of your service by adding `/status` to your account address just as in the following example: `https://your-instance.piwik.pro/status`. Kindly note that this feature is currently in beta and is not yet accessible to all accounts.