# Anomaly on CMP banner hiding button

**URL:** <https://community.piwik.pro/t/anomaly-on-cmp-banner-hiding-button/5456>\
**Category:** Privacy\
**Created:** [December 18, 2025, 9:15am UTC](https://community.piwik.pro/t/anomaly-on-cmp-banner-hiding-button/5456 "2025-12-18T09:15:54Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![AudreyR](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@AudreyR](https://community.piwik.pro/u/AudreyR)\
**Post date:** [December 18, 2025, 9:15am UTC](https://community.piwik.pro/t/anomaly-on-cmp-banner-hiding-button/5456/1 "2025-12-18T09:15:54Z")

</div>

Hi Piwik Pro community,

I have an issue regarding my CMP banner on a website. The issue occurs only on mobile device, especially on apple ones. The website is the one below :

> **[Pom Bistro - Plats cuisinés surgelés à base de pomme de terre](https://www.pombistro.fr/)**
>
> Des recettes complètement Pom et résolument Bistro ! Découvrez les produits et recettes gourmandes de Pom Bistro, depuis 2014.

Initially our banner was a banner at the bottom. But for unexpected reason I cannot use this design anymore as button are hidden. I tried reset everything but still, issue is still there. I attached the screenshot to figure out the issue.

 ![Capture d’écran 2025-12-18 à 10.08.59](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/8/82536b8413784325a63779973ed547a397d06f65.jpeg)

For now, I select the popup design to allow users browse the website.

Do you have any clue that can explain this behavior ?

Many thanks,

Audrey

---

<div class="post-metadata">

**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [December 19, 2025, 1:58pm UTC](https://community.piwik.pro/t/anomaly-on-cmp-banner-hiding-button/5456/2 "2025-12-19T13:58:49Z")

</div>

Hi! Have you tested the banner on different browsers? Does the issue appear only on safari?
