# Bad certificate on login to not existing accounts

**URL:** https://community.piwik.pro/t/bad-certificate-on-login-to-not-existing-accounts/2706
**Category:** Account
**Created:** [August 9, 2023, 9:45am UTC](https://community.piwik.pro/t/bad-certificate-on-login-to-not-existing-accounts/2706 "2023-08-09T09:45:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Mattias\_Pantzare](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/mattias_pantzare/32/2219_2.png) [@Mattias\_Pantzare](https://community.piwik.pro/u/Mattias_Pantzare)
#### Post date: [August 9, 2023, 9:45am UTC](https://community.piwik.pro/t/bad-certificate-on-login-to-not-existing-accounts/2706/1 "2023-08-09T09:45:36Z")

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If I go to [Login - Piwik PRO](https://piwik.pro/login/) and enter my account name wrong I do not get a error message, instead I get a page with an invalid SSL certificate.

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### Author: ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)
#### Post date: [August 9, 2023, 11:29am UTC](https://community.piwik.pro/t/bad-certificate-on-login-to-not-existing-accounts/2706/2 "2023-08-09T11:29:07Z")

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Hi @Mattias_Pantzare,  
Welcome to our community!

Could you please share more details with me? (what browser, what account, etc.) I was not able to reproduce the issue myself. Feel free to do so via private message if needed.

Best,  
Oliwer

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### Author: ![Mattias\_Pantzare](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/mattias_pantzare/32/2219_2.png) [@Mattias\_Pantzare](https://community.piwik.pro/u/Mattias_Pantzare)
#### Post date: [August 9, 2023, 11:42am UTC](https://community.piwik.pro/t/bad-certificate-on-login-to-not-existing-accounts/2706/3 "2023-08-09T11:42:56Z")

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Go to [Login - Piwik PRO](https://piwik.pro/login/)  
Put a random string in the account name field.  
Press log in.

It works now, you have probably fixed it. (but the error message could be better, maybe check if the account exists before sending the user to a not existing site)
