# Cannot set multilingual form

**URL:** <https://community.piwik.pro/t/cannot-set-multilingual-form/2797>\
**Category:** Privacy\
**Created:** [August 29, 2023, 7:53am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797 "2023-08-29T07:53:48Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Mark\_Berthelemy](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/mark_berthelemy/32/2295_2.png) [@Mark\_Berthelemy](https://community.piwik.pro/u/Mark_Berthelemy)\
**Post date:** [August 29, 2023, 7:53am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/1 "2023-08-29T07:53:48Z")

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Hi there,  
I’m following the instructions at: [Add languages to the consent form | Piwik PRO help center](https://help.piwik.pro/support/privacy/consent-form-languages/)

The idea is to have the consent form displaying in French or English.

However, I can’t seem to make the French version appear. The form only displays in English.

Here are the settings:

 ![settings](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/f/f812e50f179ef5ab1cac3425bd1f778a9d9ec7b8.png)

And here’s the form:

 ![form](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/3/3120d419165bdb2d57a6b0cccb3bd5e3d49ce365.png)

I am using Chrome, with the Locale Switcher plugin set to French:  
 ![locale](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/f/fa9c919ea9614aab07bab5935ad19e6d2cc98405.png)

There must be something I’m missing?

Thanks,  
Mark

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [August 29, 2023, 9:13am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/2 "2023-08-29T09:13:11Z")

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Hi there!

When you have more than one language on the consent form, there should be a dropdown list of available languages in the upper left corner. I can’t see on the screenshot because it’s cropped, so please let me know if it’s present 😄

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**Author:** ![Mark\_Berthelemy](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/mark_berthelemy/32/2295_2.png) [@Mark\_Berthelemy](https://community.piwik.pro/u/Mark_Berthelemy)\
**Post date:** [August 29, 2023, 9:53am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/3 "2023-08-29T09:53:52Z")

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Hi, thanks for getting back to me.

Here’s the screenshot of the entire form:

 ![screenshot-2023-08-29-11-52-09](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/a/a6287ca4a34c3b4836861bb7762203568bdd711a.png)

There’s no drop down…

Thanks,  
Mark

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<div class="post-metadata">

**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [August 29, 2023, 10:17am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/4 "2023-08-29T10:17:55Z")

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Alright, thanks for the information. Could you share the URL of the site you’re experiencing this issue on? You can send it to me via private message or here in the thread.

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<div class="post-metadata">

**Author:** ![Mark\_Berthelemy](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/mark_berthelemy/32/2295_2.png) [@Mark\_Berthelemy](https://community.piwik.pro/u/Mark_Berthelemy)\
**Post date:** [August 29, 2023, 10:28am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/5 "2023-08-29T10:28:01Z")

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Of course - sorry, I should have put that in the first message: [https://musiqueroimorvan.fr/](https://musiqueroimorvan.fr/)

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [August 29, 2023, 10:41am UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/6 "2023-08-29T10:41:59Z")

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I checked your instance and you have those languages set up on a demo site instead of the one you linked here. You can change the site you’re working on in the upper right corner 😄

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<div class="post-metadata">

**Author:** ![Mark\_Berthelemy](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/mark_berthelemy/32/2295_2.png) [@Mark\_Berthelemy](https://community.piwik.pro/u/Mark_Berthelemy)\
**Post date:** [August 29, 2023, 12:01pm UTC](https://community.piwik.pro/t/cannot-set-multilingual-form/2797/7 "2023-08-29T12:01:58Z")

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Aha! Thank you so much!
