# Can't connect Google Ads

**URL:** <https://community.piwik.pro/t/cant-connect-google-ads/3046>\
**Category:** Data collection and tags\
**Created:** [October 16, 2023, 8:18am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046 "2023-10-16T08:18:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Daan\_Geers](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/daan_geers/32/2479_2.png) [@Daan\_Geers](https://community.piwik.pro/u/Daan_Geers)\
**Post date:** [October 16, 2023, 8:18am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/1 "2023-10-16T08:18:41Z")

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Hi,

When trying to connect Google Ads in settings i get the following error: A problem occurred while integrate with Google Ads. Try again later. If the problem persists, please contact the owner of the organization.

Anyone who can help me with that?

Greetings,  
Daan

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**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [October 16, 2023, 11:12am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/2 "2023-10-16T11:12:28Z")

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Hello,  
Welcome to our community!  
There seems to be a bug while connecting the Google Ads integration. We will analyze the issue and implement a potential fix as soon as possible.

I will update you as soon as we find a solution.

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**Author:** ![Daan\_Geers](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/daan_geers/32/2479_2.png) [@Daan\_Geers](https://community.piwik.pro/u/Daan_Geers)\
**Post date:** [October 16, 2023, 12:42pm UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/3 "2023-10-16T12:42:58Z")

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Hi, will it take a couple hours or a couple days you think?

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**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\
**Post date:** [October 16, 2023, 2:30pm UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/4 "2023-10-16T14:30:35Z")

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Same issue here.

Any timeindication on this bugfix?

Thxs

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<div class="post-metadata">

**Author:** ![Daan\_Geers](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/daan_geers/32/2479_2.png) [@Daan\_Geers](https://community.piwik.pro/u/Daan_Geers)\
**Post date:** [October 20, 2023, 8:22am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/5 "2023-10-20T08:22:30Z")

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Hi Asinior, any news on this subject?

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**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [October 20, 2023, 8:29am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/6 "2023-10-20T08:29:40Z")

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Hi, the bugfix for this will be up in the next release, so it should be there in the span of two weeks.

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<div class="post-metadata">

**Author:** ![Daan\_Geers](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/daan_geers/32/2479_2.png) [@Daan\_Geers](https://community.piwik.pro/u/Daan_Geers)\
**Post date:** [October 31, 2023, 7:59am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/7 "2023-10-31T07:59:24Z")

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Hi Asinior. Any update?

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<div class="post-metadata">

**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [November 6, 2023, 10:19am UTC](https://community.piwik.pro/t/cant-connect-google-ads/3046/8 "2023-11-06T10:19:02Z")

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Hi,  
Sorry for not replying earlier, but I was OOO for the whole week. The bugfix should be up imminently.

> **[18.5.0 - Piwik PRO](https://piwik.pro/changelog/version-18/18-5-0/?pk_vid=16992658160887cc)**
>
> Analytics Improved The marketing performance dashboard now appears first in the list, making it easier for you to access. Fixed We fixed an issue with Google Ads integration. Previously, if users didn't set their account name in Google Ads, they...

Let me know if you notice any issues with the integration during the next couple of days.
