# Consent banner isn't showing anymore

**URL:** <https://community.piwik.pro/t/consent-banner-isnt-showing-anymore/3747>\
**Category:** Data collection and tags\
**Created:** [March 4, 2024, 4:10pm UTC](https://community.piwik.pro/t/consent-banner-isnt-showing-anymore/3747 "2024-03-04T16:10:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Joachim](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@Joachim](https://community.piwik.pro/u/Joachim)\
**Post date:** [March 4, 2024, 4:10pm UTC](https://community.piwik.pro/t/consent-banner-isnt-showing-anymore/3747/1 "2024-03-04T16:10:05Z")

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The consent banner disappeared on my website. I didn’t change anything on my site. Data was tracked til October, 31st. I have no idea what happened.

 ![Bildschirmfoto 2024-03-04 um 17.06.44](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/b/b0e5fba274f4ee644cb73a25dbc10afb33a51344.png)

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**Author:** ![anthonybartczak](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/anthonybartczak/32/2430_2.png) [@anthonybartczak](https://community.piwik.pro/u/anthonybartczak)\
**Post date:** [March 4, 2024, 4:12pm UTC](https://community.piwik.pro/t/consent-banner-isnt-showing-anymore/3747/2 "2024-03-04T16:12:52Z")

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Hi @Joachim,

Could you share the website URL? Either here or in a private message.

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**Author:** ![anthonybartczak](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/anthonybartczak/32/2430_2.png) [@anthonybartczak](https://community.piwik.pro/u/anthonybartczak)\
**Post date:** [March 5, 2024, 7:14am UTC](https://community.piwik.pro/t/consent-banner-isnt-showing-anymore/3747/3 "2024-03-05T07:14:42Z")

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> [@Joachim](#):
>
> The consent banner disappeared on my website.

So it looks like you are inserting Piwik PRO through Google Tag Manager.  
 ![obraz](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/d/d8d9d323ea8f2ae4874f01da7656aaf08862c0bb.png)

I don’t see the full Piwik PRO container being added (Tag Manager, Consent Manager, tracking code), so that’s why you are not seeing the consent banner.

- [This is the current installation method](https://help.piwik.pro/support/getting-started/google-tag-manager-install-a-tracking-code/)
- [This is the method you want to use to add the Piwik PRO consent banner on your website](https://help.piwik.pro/support/getting-started/google-tag-manager-install-a-container-with-a-tracking-code/)

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<div class="post-metadata">

**Author:** ![Joachim](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@Joachim](https://community.piwik.pro/u/Joachim)\
**Post date:** [March 5, 2024, 9:12am UTC](https://community.piwik.pro/t/consent-banner-isnt-showing-anymore/3747/4 "2024-03-05T09:12:42Z")

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Thanks a lot! It works again.