# Consent Manager "Customize" text cannot be customized **URL:** \ **Category:** Data collection and tags\ **Created:** [September 15, 2025, 7:08pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355 "2025-09-15T19:08:44Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\ **Post date:** [September 15, 2025, 7:08pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/1 "2025-09-15T19:08:44Z")
Pretty sure this has been asked before, but cannot find it. While the classic PP Consent Manager allows language customization for everything, it seems this does not apply for the “Customize” link (which opens the overlay to customize the consent settings). It also does not seem to behave according to the language logic that the other texts do. So we frequently see experiences like these where everything is in the language of the recipient, but the “Customize” link is still in English: ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/b/b364d21e7d91e9b8031658a470e8bf623053708f.png) ---
**Author:** ![Maciej\_Kowcun](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/maciej_kowcun/32/787_2.png) [@Maciej\_Kowcun](https://community.piwik.pro/u/Maciej_Kowcun)\ **Post date:** [September 16, 2025, 11:26am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/2 "2025-09-16T11:26:23Z")
Hi @loldenburg, It appears that the “Customize” link was added outside of the native Consent Manager template, indicating that the consent form is fully customized. As a result, translations aren’t applied automatically. Could you please review how it’s implemented? ---
**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\ **Post date:** [September 16, 2025, 2:39pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/3 "2025-09-16T14:39:56Z")
I am not aware of any outside customizations to the form. Inside of the PP Consent Manager Admin interface, there is no way to change the “Customize” text, even though every other piece of text can be changed. ---
**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\ **Post date:** [September 17, 2025, 7:04am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/4 "2025-09-17T07:04:03Z")
@loldenburg - can you pass me site name and adress? I will take a look and see if there is some additional change added ---
**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\ **Post date:** [September 17, 2025, 9:49am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/5 "2025-09-17T09:49:25Z")
@loldenburg I’ve send you the code I’ve found in your website JS that could be responsible for this problem ---
**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\ **Post date:** [September 17, 2025, 12:22pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/6 "2025-09-17T12:22:10Z")
oh wow, I wasn’t aware of that. Thanks! I guess this is really old ConTent Management System code. We will check this with the developers. But still: CAN the “Customize” Link text be changed or does this come hard-coded from PP? We don’t see such an option in the PP ConSent Manager. ---
**Author:** ![Maciej\_Kowcun](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/maciej_kowcun/32/787_2.png) [@Maciej\_Kowcun](https://community.piwik.pro/u/Maciej_Kowcun)\ **Post date:** [September 17, 2025, 2:07pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/7 "2025-09-17T14:07:02Z")
I’m not sure I fully understand what you want to do. If you mean modifying the copy of the link, then yes, you can definitely do that. It needs to be done for each template in every language. You can edit the copy for both the collapsed and expanded states. ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/b/bf6ac91f1f330be9b7c07201750c9ffdec5885ba.png) ---
**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\ **Post date:** [September 17, 2025, 2:33pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/8 "2025-09-17T14:33:36Z")
Thanks, but for us it looks like this: No “toggle detailed settings”. No “Customise” Link to edit. ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/a/aba3e105ea24d1569cc980420a2c2f312f2e878f.png) ---
**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\ **Post date:** [September 17, 2025, 2:35pm UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/9 "2025-09-17T14:35:06Z")
It seems the “Detailed settings” and the “Customise” link can only be toggled/edited if the consent manager layout is “bottom bar”. ---
**Author:** ![Maciej\_Kowcun](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/maciej_kowcun/32/787_2.png) [@Maciej\_Kowcun](https://community.piwik.pro/u/Maciej_Kowcun)\ **Post date:** [September 18, 2025, 10:59am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/10 "2025-09-18T10:59:31Z")
Yes, the “Customise” link is only supported in the “Bottom bar” template. If you’d prefer not to switch templates, here are some alternatives: - Custom styling, as you’ve been doing so far. - Using the [custom consent form](https://help.piwik.pro/support/privacy/custom-consent-form/) mode, which provides more flexibility but requires implementing the full logic yourself. - Adopting the [Cookie Information CMP](https://piwik.pro/blog/cookie-information-integration/), which offers a wider range of templates. Piwik PRO integrates with it via a dedicated built-in tag. ---
**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\ **Post date:** [September 18, 2025, 11:34am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/11 "2025-09-18T11:34:53Z")
Thanks, that would have answered my question from the beginning… And that probably explains why some CMS developer resorted to custom styling some years ago. Why would such an important text only be customizable in one of the templates? 🧐🙈 Asking people to switch the CM just because one little word cannot be changed feels a bit off tbh. ---
**Author:** ![Maciej\_Kowcun](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/maciej_kowcun/32/787_2.png) [@Maciej\_Kowcun](https://community.piwik.pro/u/Maciej_Kowcun)\ **Post date:** [September 18, 2025, 11:53am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/12 "2025-09-18T11:53:02Z")
I understand. Since merging with Cookie Information and implementing recent pricing changes, we’ve decided to focus on developing a one CMP solution that provides the most value and best meets user needs. We’ve chosen to move forward with Cookie Information 🙂 ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/db7013c4fd6a24443b339309db52f14995207737.png) [@system](https://community.piwik.pro/u/system)\ **Post date:** [September 20, 2025, 11:53am UTC](https://community.piwik.pro/t/consent-manager-customize-text-cannot-be-customized/5355/13 "2025-09-20T11:53:50Z")
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