# Consent not working

**URL:** <https://community.piwik.pro/t/consent-not-working/2377>\
**Category:** Privacy\
**Created:** [June 15, 2023, 11:54am UTC](https://community.piwik.pro/t/consent-not-working/2377 "2023-06-15T11:54:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jurgen.vandevelde](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@jurgen.vandevelde](https://community.piwik.pro/u/jurgen.vandevelde)\
**Post date:** [June 15, 2023, 11:54am UTC](https://community.piwik.pro/t/consent-not-working/2377/1 "2023-06-15T11:54:53Z")

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Hello. For some reason, our consent manager is not working on stradus.be. Also, the provided code to manage the consent doesn’t do a thing. Could someone with specialty in this matter have a look at it?

> **[Cookiebeleid en -lijst](https://www.stradus.be/nl/cookiebeleid-en-lijst)**
>
> Deze website maakt gebruik van cookies. Een cookie is een kleine hoeveelheid gegevens gegenereerd door een website en opgeslagen door uw webbrowser. Een cookie bewaart gegevens over u en lijkt hierin op het voorkeurenbestand dat door...

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**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [June 15, 2023, 1:03pm UTC](https://community.piwik.pro/t/consent-not-working/2377/2 "2023-06-15T13:03:48Z")

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Hi,  
Could you please check if the current tracking container in the source code is in line with the one available in the **Administration** tab?  
You can compare the current tracking container with the one that is available in your **Administration** \> **your Site name** \> **Installation**

A handy article about tracking container codes: [Install a container (with a tracking code) | Piwik PRO help center](https://help.piwik.pro/support/getting-started/install-a-tracking-code/)