# Consent Report Understanding

**URL:** <https://community.piwik.pro/t/consent-report-understanding/950>\
**Category:** Privacy\
**Created:** [September 2, 2022, 8:01am UTC](https://community.piwik.pro/t/consent-report-understanding/950 "2022-09-02T08:01:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Susanne](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/susanne/32/4406_2.png) [@Susanne](https://community.piwik.pro/u/Susanne)\
**Post date:** [September 2, 2022, 8:01am UTC](https://community.piwik.pro/t/consent-report-understanding/950/1 "2022-09-02T08:01:27Z")

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Dear Team.

I don’t understand the numbers in the Consent Report as they don’t correspond with the implementation.

We implemented the Standard Consent Form and we have only two Consent Types: Analytics and A/B Testing.

Also, I have edited the “Close” X in the top right corner so it cannot be seen as we don’t want to give the option of closing the window without consent/rejection.

So why do I see a lot of “No decisions” ?

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/c351a83cfd8c24b44923c73e5798414182e0c6f3.png)

Is there any other way of giving “no decisions” other than closing the window with the “x”?

Thanks, Susanne

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**Author:** ![Jarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jarek/32/4408_2.png) [@Jarek](https://community.piwik.pro/u/Jarek)\
**Post date:** [September 2, 2022, 8:30am UTC](https://community.piwik.pro/t/consent-report-understanding/950/2 "2022-09-02T08:30:38Z")

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Hi Susanne,  
“No decision” doesn’t correspond directly to clicking “X” on a consent pop-up. The definition of that metric is basically:  
no decision = all visitors - visitors who consent or reject

If somebody will visit your site and leave it without interaction with a consent pop-up then he didn’t make any decision.

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**Author:** ![loldenburg](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/loldenburg/32/965_2.png) [@loldenburg](https://community.piwik.pro/u/loldenburg)\
**Post date:** [November 17, 2025, 9:21am UTC](https://community.piwik.pro/t/consent-report-understanding/950/3 "2025-11-17T09:21:01Z")

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Thanks. You are writing “All Visitors”? So the Impressions are Event-based, but the “No Decision” Metric is Visitor-based? This makes it hard to put those two into any sensible relation as a user may see the Consent Form multiple times during a Session. Examples:

1. User clicks twice on an ad and lands on the same page in 2 tabs, both generate a Consent Mgr Overlay Impression
2. A client e.g. keeps showing the Consent Mgr Overlay to the user on every page until they take a decision.
