# Cookie banner for cookie information not showing

**URL:** <https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110>\
**Category:** Privacy\
**Created:** [June 12, 2024, 6:17am UTC](https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110 "2024-06-12T06:17:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kartik](https://avatars.discourse-cdn.com/v4/letter/k/e274bd/32.png) [@kartik](https://community.piwik.pro/u/kartik)\
**Post date:** [June 12, 2024, 6:17am UTC](https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110/1 "2024-06-12T06:17:10Z")

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I have the essential subscription of cookie information, and I have added the cookie information tag on Piwik’s tag manager. I have followed the instructions given in the tag description, but despite the tag firing successfully, I’m not able to see the cookie information consent banner.

Do I need to manually add the cookie banner to my website?

I was under the impression that we don’t need to since it is not mentioned in the integration instructions. please help.

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**Author:** ![rmastop](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmastop/32/29_2.png) [@rmastop](https://community.piwik.pro/u/rmastop)\
**Post date:** [June 12, 2024, 5:23pm UTC](https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110/2 "2024-06-12T17:23:58Z")

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Hi @kartik ,

The Piwik PRO tag for cookie information is for synchronising the user provided consent decision.  
It will not add the Cookie Information consent banner.

Please have a look at this page to install Cookie Information to your site:

> **[Quick implementation guide for web | Cookie Information Support Center](https://support.cookieinformation.com/en/articles/4829987-quick-implementation-guide-for-web)**
>
> Quickguide on what to do in order for you to become compliant

Let me know of this helps in your queste

Cheers,  
Richard

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**Author:** ![kartik](https://avatars.discourse-cdn.com/v4/letter/k/e274bd/32.png) [@kartik](https://community.piwik.pro/u/kartik)\
**Post date:** [June 13, 2024, 11:05am UTC](https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110/3 "2024-06-13T11:05:45Z")

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Hi @rmastop ,

It worked!  
Many thanks.

Best,  
Kartik

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**Author:** ![rmastop](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmastop/32/29_2.png) [@rmastop](https://community.piwik.pro/u/rmastop)\
**Post date:** [June 13, 2024, 11:24am UTC](https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110/4 "2024-06-13T11:24:27Z")

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Feel free to mark the thread as answered.

Cheers,  
Richard

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**Author:** ![system](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/db7013c4fd6a24443b339309db52f14995207737.png) [@system](https://community.piwik.pro/u/system)\
**Post date:** [June 15, 2024, 11:24am UTC](https://community.piwik.pro/t/cookie-banner-for-cookie-information-not-showing/4110/5 "2024-06-15T11:24:38Z")

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