# Created calcutaled metric is not working

**URL:** https://community.piwik.pro/t/created-calcutaled-metric-is-not-working/3983
**Category:** Reports and working with data
**Created:** [May 7, 2024, 8:48am UTC](https://community.piwik.pro/t/created-calcutaled-metric-is-not-working/3983 "2024-05-07T08:48:08Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![Laura](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/laura/32/3397_2.png) [@Laura](https://community.piwik.pro/u/Laura)
#### Post date: [May 7, 2024, 8:48am UTC](https://community.piwik.pro/t/created-calcutaled-metric-is-not-working/3983/1 "2024-05-07T08:48:08Z")

</div>

Hi everyone,

I want to track engagement score in the form of Goal Revenue divided by visitors. I’ve set up a calculated metric for this, and the validation is succesful.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/3/381b6253bfc09a933618ea8101fd2d3724a1b788.png)

However, on our dashboard, when I want to show it in a table divided by channel, it doesn’t give me any data. And there have been goal completions. The name of the calculated metric is Engagement score.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/7/7d85d41ef7e50506a8e136eb61697aa580e96844.png)

What am I doing wrong?

---

<div class="post-metadata">

### Author: ![Jarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jarek/32/4408_2.png) [@Jarek](https://community.piwik.pro/u/Jarek)
#### Post date: [May 7, 2024, 10:30am UTC](https://community.piwik.pro/t/created-calcutaled-metric-is-not-working/3983/2 "2024-05-07T10:30:19Z")

</div>

Please ensure you have tracked goal revenue data for a given period. The screenshot shows a preview in the report editor which shows data for 7 days and most likely, you don’t have any revenue data tracked in that period. Save the report and play around with date ranges.

---

<div class="post-metadata">

### Author: ![Laura](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/laura/32/3397_2.png) [@Laura](https://community.piwik.pro/u/Laura)
#### Post date: [May 7, 2024, 1:01pm UTC](https://community.piwik.pro/t/created-calcutaled-metric-is-not-working/3983/3 "2024-05-07T13:01:46Z")

</div>

I’ve allready done that, and there should be data in it (goal completions have been recorded and I see revenue with those individual goals), but is doesn’t matter what date range I use, it won’t show anything.

---

<div class="post-metadata">

### Author: ![system](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/db7013c4fd6a24443b339309db52f14995207737.png) [@system](https://community.piwik.pro/u/system)
#### Post date: [May 21, 2024, 1:02pm UTC](https://community.piwik.pro/t/created-calcutaled-metric-is-not-working/3983/4 "2024-05-21T13:02:22Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.