# Did PIWIK delete my account without any warning? **URL:** \ **Category:** Account\ **Created:** [September 2, 2025, 6:31am UTC](https://community.piwik.pro/t/did-piwik-delete-my-account-without-any-warning/5340 "2025-09-02T06:31:00Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Konrad\_C](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/konrad_c/32/3331_2.png) [@Konrad\_C](https://community.piwik.pro/u/Konrad_C)\ **Post date:** [September 2, 2025, 6:31am UTC](https://community.piwik.pro/t/did-piwik-delete-my-account-without-any-warning/5340/1 "2025-09-02T06:31:00Z")
I got from my vacation and noticed that on August 20th Google Analytics stopped collecting my traffic data. I visited my website and all the functions implemented via PIWIK Tag Manager are not loading. I tried to log in to my PIWIK account, but when I’m trying to access my \*.piwik.pro subdomain, I’m getting “Error 404 Resource not found” message. (Happy to share all the details in a PM, but not sure whom should I message.) I didn’t receive any message about my account going to be deleted, or anything like that. Please help! ---
**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\ **Post date:** [September 2, 2025, 6:32am UTC](https://community.piwik.pro/t/did-piwik-delete-my-account-without-any-warning/5340/2 "2025-09-02T06:32:42Z")
Hello @Konrad_C - can you send me more details? ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/db7013c4fd6a24443b339309db52f14995207737.png) [@system](https://community.piwik.pro/u/system)\ **Post date:** [September 16, 2025, 6:33am UTC](https://community.piwik.pro/t/did-piwik-delete-my-account-without-any-warning/5340/3 "2025-09-16T06:33:25Z")
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