# Ecommerce order tag not working

**URL:** <https://community.piwik.pro/t/ecommerce-order-tag-not-working/3562>\
**Category:** Data collection and tags\
**Created:** [January 30, 2024, 1:33pm UTC](https://community.piwik.pro/t/ecommerce-order-tag-not-working/3562 "2024-01-30T13:33:20Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [January 30, 2024, 2:03pm UTC](https://community.piwik.pro/t/ecommerce-order-tag-not-working/3562/2 "2024-01-30T14:03:06Z")

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Hi,  
This seems like an issue with parsing the correct value in case of the transaction\_id object.

You might want to take a look at this thread:

> [@Piwik Pro Integration with Shopify for Ecommerce](https://community.piwik.pro/t/piwik-pro-integration-with-shopify-for-ecommerce/237/10):
>
> I’m facing a similar issue but my approach is different. Website is a Shopify. In Piwik PRO Tag Manager, I’ve set up the default ‘Ecommerce add to cart’ and ‘Ecommerce product detail view’ tags. In those tags I completed the Product mapping (SKU, Name, Price, Quantity, Brand, Variant, Category) and these work as they should, show up in the debugger and the e-commerce reports, no issues there. However, the default ‘Ecommerce order tag’ poses issues. I completed the Product mapping there too …

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_[View the full topic](https://community.piwik.pro/t/ecommerce-order-tag-not-working/3562)._