# Ecommerce tracking is not working anymore

**URL:** <https://community.piwik.pro/t/ecommerce-tracking-is-not-working-anymore/5253>\
**Category:** Data collection and tags\
**Created:** [July 6, 2025, 10:33am UTC](https://community.piwik.pro/t/ecommerce-tracking-is-not-working-anymore/5253 "2025-07-06T10:33:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Rik\_de\_Ruijter](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rik_de_ruijter/32/3996_2.png) [@Rik\_de\_Ruijter](https://community.piwik.pro/u/Rik_de_Ruijter)\
**Post date:** [July 6, 2025, 10:33am UTC](https://community.piwik.pro/t/ecommerce-tracking-is-not-working-anymore/5253/1 "2025-07-06T10:33:00Z")

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Dear,

Since the 1st of july '25, ecommerce order data incl. is not collected/showing anymore. Need some help here to get it working again

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [July 7, 2025, 7:23am UTC](https://community.piwik.pro/t/ecommerce-tracking-is-not-working-anymore/5253/2 "2025-07-07T07:23:11Z")

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Hello @Rik_de_Ruijter and welcome to our community!

Can you provide more details, ie. your website address? I can take a look and check

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**Author:** ![Rik\_de\_Ruijter](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rik_de_ruijter/32/3996_2.png) [@Rik\_de\_Ruijter](https://community.piwik.pro/u/Rik_de_Ruijter)\
**Post date:** [July 7, 2025, 1:09pm UTC](https://community.piwik.pro/t/ecommerce-tracking-is-not-working-anymore/5253/3 "2025-07-07T13:09:52Z")

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Hi Jakub,

It is [https://www.moyeecoffee.com](https://www.moyeecoffee.com)

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [July 7, 2025, 2:32pm UTC](https://community.piwik.pro/t/ecommerce-tracking-is-not-working-anymore/5253/4 "2025-07-07T14:32:32Z")

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@Rik_de_Ruijter I’ve checked your website. I can see that product view is working but for example your `addToCart` event is shown as JavaScript error. It looks like in this tag your ecommerce dataLayer isn’t mapped correctly.

If you want, you can check how your dataLayer structure looks like with **Tag Manager** → **Debug Mode** → after connecting to your website, all dataLayers on each triggered event should be on left side under **Events** tab. Check what’s inside and double check your mapping if its correct. You can also use `dataLayer` command in browser console after triggering action.

Looking at your data I can say that something definitely changed around 01-04/07, it could be related to your recent changes in tag manager. Can you also check if something changed 30/06 or 01/07 in website code or maybe with consent settings?