# Error in consent manager UI

**URL:** <https://community.piwik.pro/t/error-in-consent-manager-ui/979>\
**Category:** Privacy\
**Created:** [September 9, 2022, 11:41am UTC](https://community.piwik.pro/t/error-in-consent-manager-ui/979 "2022-09-09T11:41:26Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![robin.astle](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/robin.astle/32/441_2.png) [@robin.astle](https://community.piwik.pro/u/robin.astle)\
**Post date:** [September 9, 2022, 11:41am UTC](https://community.piwik.pro/t/error-in-consent-manager-ui/979/1 "2022-09-09T11:41:26Z")

</div>

I’m trying to setup consent mgmt for one of our websites like I did in the past for a couple of other websites we manage.  
However when I open consent manager for the latest website we added I see:

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/dc1dfc63afdeaad0197deb9ef5a69f6bd9163ec6.png)

Opening consent manager for the other websites previously setup all seems to still work fine.  
Is this a known issue? Will it solve itself or do we need to do something to fix this?

---

<div class="post-metadata">

**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\
**Post date:** [September 9, 2022, 11:46am UTC](https://community.piwik.pro/t/error-in-consent-manager-ui/979/2 "2022-09-09T11:46:13Z")

</div>

hi @robin.astle  
can you check if you can open Consent Manager for other websites?  
I now tested in my account and Consent Manager opened as usual, please give it a go again and let me know.  
Tymek

---

<div class="post-metadata">

**Author:** ![robin.astle](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/robin.astle/32/441_2.png) [@robin.astle](https://community.piwik.pro/u/robin.astle)\
**Post date:** [September 9, 2022, 11:57am UTC](https://community.piwik.pro/t/error-in-consent-manager-ui/979/3 "2022-09-09T11:57:22Z")

</div>

yes, for other websites I can open consent manager.

---

<div class="post-metadata">

**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\
**Post date:** [September 9, 2022, 12:16pm UTC](https://community.piwik.pro/t/error-in-consent-manager-ui/979/4 "2022-09-09T12:16:39Z")

</div>

All right,  
I’ll ping you for more details in a personal message then.
