# Event triggering but no reports

**URL:** <https://community.piwik.pro/t/event-triggering-but-no-reports/2178>\
**Category:** Data collection and tags\
**Created:** [May 10, 2023, 10:06am UTC](https://community.piwik.pro/t/event-triggering-but-no-reports/2178 "2023-05-10T10:06:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jurgen.vandevelde](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@jurgen.vandevelde](https://community.piwik.pro/u/jurgen.vandevelde)\
**Post date:** [May 10, 2023, 10:06am UTC](https://community.piwik.pro/t/event-triggering-but-no-reports/2178/1 "2023-05-10T10:06:28Z")

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Hello!  
We’ve setup form submission tracking for the form on rca.be/contact. When I do tests in the debug mode (with page reload prevent on) it seems to trigger. See screenshot attached.

 ![Schermafbeelding 2023-05-10 om 12.03.18](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/e/e626ef0d7cb6655690435006a7117176496fbf7e.png)

However, when consulting the data of form submissions in Drupal, the goal should have measured several submissions in the past weeks. The report shows 0 goal conversions. My colleague Ruben found a broken event in the tracker debugger aswell. How can we fix this setup?

 ![MicrosoftTeams-image (1)](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/9/9e984b2dcefc66e9d255eca6a0228b43ff9cf630.png)

This is the goal: [Analytics](https://rca.piwik.pro/analytics/#/56eeb258-d3bf-4165-914e-e01bf0345f84/goals/6386ad4b-3a8a-451e-8242-527f27588759/overview/)

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**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [May 10, 2023, 12:58pm UTC](https://community.piwik.pro/t/event-triggering-but-no-reports/2178/2 "2023-05-10T12:58:38Z")

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From what I see you have wrong goal ID, you can find the correct goal ID here:  
 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/8/88f967405c3e8fa817c73dac352f308aaeb5fc8e.png)

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**Author:** ![jurgen.vandevelde](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@jurgen.vandevelde](https://community.piwik.pro/u/jurgen.vandevelde)\
**Post date:** [May 10, 2023, 1:23pm UTC](https://community.piwik.pro/t/event-triggering-but-no-reports/2178/3 "2023-05-10T13:23:02Z")

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Hi Oliwer. Where or for what would I need that Goal ID?  
I don’t use in my custom event setup nor is it important for my trigger.

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**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [May 11, 2023, 4:19am UTC](https://community.piwik.pro/t/event-triggering-but-no-reports/2178/4 "2023-05-11T04:19:42Z")

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To use a goal, you need to refer to it in your setup by using its goal ID. Here is an article about how to set up a goal conversion tag [Goal conversion tag | Piwik PRO help center](https://help.piwik.pro/support/tag-manager/piwik-pro-goal-conversion/).

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**Author:** ![jurgen.vandevelde](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@jurgen.vandevelde](https://community.piwik.pro/u/jurgen.vandevelde)\
**Post date:** [May 11, 2023, 8:48am UTC](https://community.piwik.pro/t/event-triggering-but-no-reports/2178/5 "2023-05-11T08:48:56Z")

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Hi Oliwer. Think I found the issue. The custom event that we had configured had the event category set to ‘contact’ whilst the Goal was looking for a custom event with event category ‘rca\_contact’. Stupid mistake. 🙂
