# Goal doesn't work with "URL is exactly" condition **URL:** \ **Category:** Reports and working with data\ **Created:** [March 16, 2023, 5:28pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841 "2023-03-16T17:28:56Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 16, 2023, 5:28pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/1 "2023-03-16T17:28:56Z")
Hi all, I’ve managed to set up a goal with a “URL is exactly” condition, however, it is not working, and I don’t get any conversions tracked. Maybe I’m missing something? Please advise. ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 16, 2023, 7:09pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/2 "2023-03-16T19:09:53Z")
Hi, can you share exact config? Maybe some redundant trailing slash, etc. ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 16, 2023, 8:53pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/3 "2023-03-16T20:53:19Z")
I’ve doubled checked and the URL is correct, any other tips? ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 17, 2023, 11:34am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/4 "2023-03-17T11:34:50Z")
Please share a screenshot with your config and a screenshot form tracker debugger showing the page view with URL that should match the goal condition. I’ll try to reproduce this case. ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 17, 2023, 1:22pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/5 "2023-03-17T13:22:14Z")
Here is the config screenshot, ![Screen Shot 2023-03-17 at 2.21.04 PM](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/1/144c1f7d099641888bd50a14b4dd47a015645d8f.png) Here’s the page that matches the goal condition: [https://www.clambakeco.com/thank-you-for-your-request](https://www.clambakeco.com/thank-you-for-your-request) ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 17, 2023, 2:16pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/6 "2023-03-17T14:16:59Z")
Hi. Your URL configured as goal matching criteria is missing the `www.`. 🙂 It should work once you fix it. ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 9:38am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/9 "2023-03-20T09:38:23Z")
it actually started to work apparently, however, it doesn’t really measure goals accurately, for instance, on march 18th I had 6 conversions according to google analytics and it is confirmed by another asset as well. On Piwik I have 3. Hence it still doesn’t work as expected, please advise. ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 20, 2023, 9:53am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/10 "2023-03-20T09:53:48Z")
What’s the goal configuration in GA? Maybe you used other condition such as `contains` instead of `equals`. Can you share the page URL report for the same date range? I’d like to check if those page views were not tracked at all, or simply not marked as goal conversions. ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 10:08am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/11 "2023-03-20T10:08:45Z")
Nope, it is exactly the same in GA see screenshot, ![Screen Shot 2023-03-20 at 11.05.50 AM](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/8/8533c63b96b9726d92465d9dda76ddf4a2f963ad.png) So something must be wrong [within Piwik](https://bandm.piwik.pro/analytics/#/a77cf0be-2c05-45bf-945f-26037b02c23e/goals/a920fcf0-1542-46cc-a2a7-ff6d19b425e2/overview/?state=eyJhIjoiIiwiYyI6IlwiMjAyMy0wMy0wMVQxMTowMDowMC4wMDBaXCIiLCJkIjoiXCIyMDIzLTAzLTIwVDExOjAwOjAwLjAwMFpcIiIsImUiOiIiLCJmIjoiIiwiZyI6WzIsMSwwXSwiaCI6eyJpZCI6InRvX2RhdGUifSwiaiI6e30sImsiOltdLCJsIjowLCJtIjoxMCwibiI6W1swLCJhc2MiXV0sIm8iOiIiLCJwIjpbXSwicSI6LTEsInIiOltdLCJzIjpbXSwidSI6ImxpbmVfY2hhcnQiLCJBIjowfQ==-1-7b6f19d53b5a55081c878c79bd0128d1). ![Screen Shot 2023-03-20 at 11.07.09 AM](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/5/5169250f7a51dc5ff403a80c0edd5d9fd70f0184.png) ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 20, 2023, 10:29am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/12 "2023-03-20T10:29:55Z")
What about the page URL report for this specific day? I mean Reports → Behaviour → Pages. Same for Google Analytics. Are the metrics off also for the following days? ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 10:43am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/14 "2023-03-20T10:43:42Z")
yes they are off on the other days as well. Starting from march 17th. How am I supposed to share that here? ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 20, 2023, 10:46am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/15 "2023-03-20T10:46:23Z")
I was thinking about the report that shows all page views, or page views on this particular URL. ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/1/1846980bb1ef35510793ed7bcb63f7f983de58d0.png) This should tell us if it’s a problem with tracking in general, or just with recognizing those URLs as goals. ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 10:47am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/16 "2023-03-20T10:47:46Z")
![Screen Shot 2023-03-20 at 11.47.17 AM](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/7/7a0bf8f4726f3c32e8f103e6dad694b4248a77c9.png) ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 20, 2023, 10:58am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/17 "2023-03-20T10:58:08Z")
Could you scroll down or filter this view to show only `https://www.clambakeco.com/thank-you-for-your-request`? ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 11:06am UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/18 "2023-03-20T11:06:04Z")
![Screen Shot 2023-03-20 at 12.05.39 PM](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/a/ab77b14f6126cafdefd5926e90deaa033cf889c1.png) ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 20, 2023, 1:45pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/19 "2023-03-20T13:45:37Z")
You have to limit date range to a single day to be able to compare that data. Either way, I assume that there are 3 unique page views, telling us that the goal configuration is correct. If you see that the number is off vs. google, I’d create a segment showing only those sessions that converted this goal. Based on that, you can compare which data was tracked in GA and wasn’t tracked in Piwik PRO. I can also link the following article: [The causes of data discrepancies between analytics platforms - Piwik PRO](https://piwik.pro/blog/causes-data-discrepancies-between-analytics-platforms/) ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 2:38pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/20 "2023-03-20T14:38:49Z")
> I’d create a segment showing only those sessions that converted this goal. How can I do that? I already compared it as shown above, and the issue is that Piwik pro is not accurate, I was testing it to try and make a switch from GA4 which is rather cumbersome in terms of conversion tracking, but if this is the result, let’s stick to the “old” ways. Please let me know if I’m missing something. ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [March 20, 2023, 3:51pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/21 "2023-03-20T15:51:41Z")
Hi. Here’s the goal definition: ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/6/6bac25a731cf0cdab9d857db51a4144833dc5039.png) When it comes to discrepancies, it’s hard to say anything without knowing the exact setup. There are plenty of users that see more data tracked in Piwik PRO compared to GA. All possible reasons for discrepancies in both ways are listed in the linked article. There’s one more quick check that you could do. You can navigate to the Tracker debugger (available from Analytics → Settings) to check if there are any excluded or broken events logged in the last few hours. ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 4:27pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/22 "2023-03-20T16:27:16Z")
The exact setup is the same as GA 3 as shown earlier, so the conversions number should be the same. We are not talking about visits but actual conversions, which is a vital metric and should be accurate. I tried to set that segment not sure it is correct though. ![Screen Shot 2023-03-20 at 5.15.10 PM](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/d/d2374c87348c8e6972757c0256bbb833f7010eee.png) ---
**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://community.piwik.pro/u/tancredi)\ **Post date:** [March 20, 2023, 7:37pm UTC](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841/23 "2023-03-20T19:37:44Z")
I can see that as of now, there is a 50% gap between actual conversions and the ones tracked by Piwik pro, if you can’t track conversions accurately can you please share what is this for? [Next page](https://community.piwik.pro/t/goal-doesnt-work-with-url-is-exactly-condition/1841.md?page=2)