# Google Ads connection error Bad Request

**URL:** <https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957>\
**Category:** API & integrations\
**Created:** [September 25, 2023, 12:44pm UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957 "2023-09-25T12:44:06Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Frank](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/frank/32/2417_2.png) [@Frank](https://community.piwik.pro/u/Frank)\
**Post date:** [September 25, 2023, 12:44pm UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/1 "2023-09-25T12:44:06Z")

</div>

Tried to reconnect Google Ads integration after update.  
In the process after filling in the account MMC email there should be a new screen to select the matching account but the error appears ’ Bad Request (400)'.  
Tried different browsers Firefox and Chrome and disabled VPN but so result so far.  
Also tried other Piwik accounts but same issue, also accounts that not have been connected yet.

---

<div class="post-metadata">

**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [September 26, 2023, 6:53am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/2 "2023-09-26T06:53:06Z")

</div>

Hi, could you please provide us with a URL of your website? It can be either here under the thread or you can send it to me via private message.

---

<div class="post-metadata">

**Author:** ![Frank](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/frank/32/2417_2.png) [@Frank](https://community.piwik.pro/u/Frank)\
**Post date:** [September 26, 2023, 8:26am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/3 "2023-09-26T08:26:49Z")

</div>

> **[Waterpik Online Store](https://shop.waterpik.nl)**
>
> Poetsen alleen is niet genoeg. De Waterpik Waterflosser reinigt door de combinatie van hoge waterdruk en pulsaties tussen de tanden, waar een tandenborstel niet kan komen. Probeer het nu. Niet goed geld terug.

---

<div class="post-metadata">

**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [September 26, 2023, 9:02am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/4 "2023-09-26T09:02:20Z")

</div>

The error comes from the Google’s side, could you please check if everything is alright on their side?

---

<div class="post-metadata">

**Author:** ![kf1web](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@kf1web](https://community.piwik.pro/u/kf1web)\
**Post date:** [September 26, 2023, 9:59am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/5 "2023-09-26T09:59:25Z")

</div>

> [@Frank](#):
>
> MMC email there should be a new screen to select the matching account but the error appears ’ Bad Request (400)

Same issue here. Using MCC mail and getting Bad Request(400). Normally no issues linking to other services using that account.

---

<div class="post-metadata">

**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [September 26, 2023, 12:53pm UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/6 "2023-09-26T12:53:57Z")

</div>

Thank you both for reporting the issue. After a brief analysis with my colleagues, it turned out that the issue is in fact on our side. We are very sorry for the inconvenience and we have already started working on resolving the issue. There will be more updates on the progress soon.

---

<div class="post-metadata">

**Author:** ![justine-mullens](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/justine-mullens/32/1585_2.png) [@justine-mullens](https://community.piwik.pro/u/justine-mullens)\
**Post date:** [September 27, 2023, 9:11am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/7 "2023-09-27T09:11:27Z")

</div>

Same issue here! Any update?

---

<div class="post-metadata">

**Author:** ![asinior](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/asinior/32/1905_2.png) [@asinior](https://community.piwik.pro/u/asinior)\
**Post date:** [September 28, 2023, 8:01am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/8 "2023-09-28T08:01:07Z")

</div>

Hi, we have fixed the issue. Could you please check if everything is alright on your side?

---

<div class="post-metadata">

**Author:** ![Frank](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/frank/32/2417_2.png) [@Frank](https://community.piwik.pro/u/Frank)\
**Post date:** [September 28, 2023, 8:26am UTC](https://community.piwik.pro/t/google-ads-connection-error-bad-request/2957/9 "2023-09-28T08:26:20Z")

</div>

Yes, it is working now.

Thank you for your help.
