# Google ads connection failing

**URL:** <https://community.piwik.pro/t/google-ads-connection-failing/2688>\
**Category:** Data collection and tags\
**Created:** [August 4, 2023, 3:36pm UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688 "2023-08-04T15:36:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\
**Post date:** [August 4, 2023, 3:36pm UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688/1 "2023-08-04T15:36:10Z")

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Getting this (as admin of site)

 ![1](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/6/66aae81dccf5d8fc6a3fcb041b741d09cd928268.png)

Thxs

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [August 7, 2023, 8:14am UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688/2 "2023-08-07T08:14:36Z")

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Hi there!

We are currently in the process of replacing our token for Google Ads and Google Search Console and that should fix your issue.

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**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\
**Post date:** [August 7, 2023, 8:32am UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688/3 "2023-08-07T08:32:20Z")

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Thxs. Any timeframe on this?

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [August 7, 2023, 11:30am UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688/4 "2023-08-07T11:30:13Z")

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The release is planned for August 14th. Since it’s a more extensive operation final release date can be affected by some circumstances.

Until then unfortunately the integration can be unstable in terms of enabling it and pulling the data.

Heads up for the release, all configured Google Ads integrations will be disconnected and require reauthorization. Appropriate information will be sent upfront via email and in-app widget.

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**Author:** ![Julian](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/julian/32/2244_2.png) [@Julian](https://community.piwik.pro/u/Julian)\
**Post date:** [August 18, 2023, 12:21pm UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688/5 "2023-08-18T12:21:35Z")

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Hi there, we’re also struggling to get the Google Ads account “re-authorized” although our error message looks different:  
 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/7/791253761a3e965b6173f25e535dd8628cbd0a32.png)

Can you confirm that the new release will fix this too? _Since Aug 16 has passed, I’m confused._

Thanks!  
Julian

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [August 25, 2023, 12:57pm UTC](https://community.piwik.pro/t/google-ads-connection-failing/2688/6 "2023-08-25T12:57:14Z")

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Sorry for the late reply, I must have missed the notification about your post 😅

Did you manage to sign in and reauthorize the account? Or is this error still appearing?
