# Heatmap Tag not Visible

**URL:** <https://community.piwik.pro/t/heatmap-tag-not-visible/1587>\
**Category:** Data collection and tags\
**Created:** [February 2, 2023, 12:32pm UTC](https://community.piwik.pro/t/heatmap-tag-not-visible/1587 "2023-02-02T12:32:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![FitzMe](https://avatars.discourse-cdn.com/v4/letter/f/0ea827/32.png) [@FitzMe](https://community.piwik.pro/u/FitzMe)\
**Post date:** [February 2, 2023, 12:32pm UTC](https://community.piwik.pro/t/heatmap-tag-not-visible/1587/1 "2023-02-02T12:32:00Z")

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Hi there,

I created a heatmap tag. It is working fine on web application. Tracker Debugger is also showing the Heatmap event. But under the report section, when i am opening the Heatmap. The page is saying to add Heatmap Tag. Why the already created one is not visible there. I created Heatmap Tag directly from “Add Tag” Section.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/2/2e44e0c8906c67c02d573e01767b4bf1c39f0597.png)

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**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\
**Post date:** [February 2, 2023, 12:45pm UTC](https://community.piwik.pro/t/heatmap-tag-not-visible/1587/2 "2023-02-02T12:45:54Z")

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Have you checked if the data is being shown via our chrome extension? [Heatmap & clickmap tag | Piwik PRO help center](https://help.piwik.pro/support/tag-manager/heatmap-clickmap-tag/)

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<div class="post-metadata">

**Author:** ![FitzMe](https://avatars.discourse-cdn.com/v4/letter/f/0ea827/32.png) [@FitzMe](https://community.piwik.pro/u/FitzMe)\
**Post date:** [February 2, 2023, 12:47pm UTC](https://community.piwik.pro/t/heatmap-tag-not-visible/1587/3 "2023-02-02T12:47:49Z")

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I am waiting for that, as it is mentioned it will take like an hour to show results, Although data us present under Custom Events.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/a/a647ae46dbeb9a1f2d8aa5c51bc2f3919240364d.png)

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**Author:** ![Jarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jarek/32/4408_2.png) [@Jarek](https://community.piwik.pro/u/Jarek)\
**Post date:** [February 2, 2023, 12:48pm UTC](https://community.piwik.pro/t/heatmap-tag-not-visible/1587/4 "2023-02-02T12:48:18Z")

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Hi, that view is just a placeholder that aims to build awareness of Heatmap tracking. That section won’t show any report and doesn’t check if the tag in TM already exists. As Kuba mentioned you have to go to the Chrome extension in order to see the report (overlay on the page you’d like to check).

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<div class="post-metadata">

**Author:** ![FitzMe](https://avatars.discourse-cdn.com/v4/letter/f/0ea827/32.png) [@FitzMe](https://community.piwik.pro/u/FitzMe)\
**Post date:** [February 2, 2023, 12:50pm UTC](https://community.piwik.pro/t/heatmap-tag-not-visible/1587/5 "2023-02-02T12:50:50Z")

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Ahh, I was wondering around why data is not visible. Thanks For help