# I always display Debug Mode

**URL:** <https://community.piwik.pro/t/i-always-display-debug-mode/818>\
**Category:** Data collection and tags\
**Created:** [July 18, 2022, 7:21am UTC](https://community.piwik.pro/t/i-always-display-debug-mode/818 "2022-07-18T07:21:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![luigit](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/luigit/32/539_2.png) [@luigit](https://community.piwik.pro/u/luigit)\
**Post date:** [July 18, 2022, 7:21am UTC](https://community.piwik.pro/t/i-always-display-debug-mode/818/1 "2022-07-18T07:21:41Z")

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Good morning and have a good Sunday. I have noticed that when in any browser (both on mac and w10) in which I have PIWIK Pro login, and I open the 2 sites that I have added to the analysis platform, I always display the debug window as per the attached picture. I have also tried clearing the browser cache but I still have the same problem. This also happens when I click on all the pages of the site. And it also happens if I do not enter the restricted area of PIWIK Pro. How can I solve it? Thank you, Luigi

 ![Schermata 2022-07-17 alle 10.38.08](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/82b52f790176fe139bbef2770434094ad36cbf83.jpeg)

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**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\
**Post date:** [July 18, 2022, 7:22am UTC](https://community.piwik.pro/t/i-always-display-debug-mode/818/2 "2022-07-18T07:22:52Z")

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Hi. Clicking the `X` should close the debugger and remove cookie responsible for turning it on on each page view. Does the debugger appear also in the incognito mode?

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**Author:** ![luigit](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/luigit/32/539_2.png) [@luigit](https://community.piwik.pro/u/luigit)\
**Post date:** [July 18, 2022, 8:02am UTC](https://community.piwik.pro/t/i-always-display-debug-mode/818/3 "2022-07-18T08:02:46Z")

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Good morning, thank you for responding. With chrome in anonymous mode it doesn’t happen. For cookies I have done several times already but it always appears. I attach you the screenshot after removing the piwkipro cookie, Luigi

 ![Cattura](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/74d1bd09f59c4483bf2a656a9a573a5a7d7e8268.jpeg)

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**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\
**Post date:** [July 18, 2022, 12:48pm UTC](https://community.piwik.pro/t/i-always-display-debug-mode/818/4 "2022-07-18T12:48:05Z")

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What is the exact URL you’re testing? You have to make sure that the `stg_debug` param is not part of the URL.

Just checked it on your website and it work fine.

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<div class="post-metadata">

**Author:** ![luigit](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/luigit/32/539_2.png) [@luigit](https://community.piwik.pro/u/luigit)\
**Post date:** [July 19, 2022, 10:26am UTC](https://community.piwik.pro/t/i-always-display-debug-mode/818/5 "2022-07-19T10:26:04Z")

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Hi, I reset Google Chrome and now it works. There is no longer that problem, thank you, Luigi