# I am not getting my analytics

**URL:** <https://community.piwik.pro/t/i-am-not-getting-my-analytics/468>\
**Category:** Data collection and tags\
**Created:** [February 14, 2022, 9:09am UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468 "2022-02-14T09:09:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![sall](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@sall](https://community.piwik.pro/u/sall)\
**Post date:** [February 14, 2022, 9:09am UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468/1 "2022-02-14T09:09:20Z")

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Dear support,

since 3 days I have been trying to get my website report, but I am not getting any information… please see the attachment

what can I do?

 ![Screenshot 2022-02-14 at 10.07.48](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/24b2219f0207fca1690cac55055b3ecd33678965.png)

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**Author:** ![Jarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jarek/32/4408_2.png) [@Jarek](https://community.piwik.pro/u/Jarek)\
**Post date:** [February 14, 2022, 9:19am UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468/2 "2022-02-14T09:19:02Z")

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Hi Sall,  
could you check if you have any ad blockers enabled? If so, please whitelist the product and try again. Unfortunately, sometimes some of the requests are blocked by ad blocker and make the product behave a bit strange.

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**Author:** ![sall](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@sall](https://community.piwik.pro/u/sall)\
**Post date:** [February 14, 2022, 10:11am UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468/3 "2022-02-14T10:11:29Z")

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no I dont have any blockers…

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**Author:** ![sall](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@sall](https://community.piwik.pro/u/sall)\
**Post date:** [February 14, 2022, 2:52pm UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468/4 "2022-02-14T14:52:21Z")

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Hello Jarek,

i tried yet again, and its working fine now. Did you change something?

Thx!

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**Author:** ![Jarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jarek/32/4408_2.png) [@Jarek](https://community.piwik.pro/u/Jarek)\
**Post date:** [February 14, 2022, 3:19pm UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468/5 "2022-02-14T15:19:56Z")

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Hi, I’m glad that it works for you now. We haven’t done anything specific so in case you experience the issue again, then let me know.

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<div class="post-metadata">

**Author:** ![sall](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@sall](https://community.piwik.pro/u/sall)\
**Post date:** [February 14, 2022, 4:39pm UTC](https://community.piwik.pro/t/i-am-not-getting-my-analytics/468/6 "2022-02-14T16:39:18Z")

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Thanks a Lot Jarek  
br