# Intern Traffic very low **URL:** \ **Category:** Data collection and tags\ **Created:** [June 7, 2024, 2:50pm UTC](https://community.piwik.pro/t/intern-traffic-very-low/4094 "2024-06-07T14:50:32Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Dario](https://avatars.discourse-cdn.com/v4/letter/d/bc79bd/32.png) [@Dario](https://community.piwik.pro/u/Dario)\ **Post date:** [June 7, 2024, 2:50pm UTC](https://community.piwik.pro/t/intern-traffic-very-low/4094/1 "2024-06-07T14:50:33Z")
We set up a segment for internal and external traffic. We did it like it is described on this page [How can I separate internal traffic from external traffic? | Piwik PRO help center](https://help.piwik.pro/support/questions/how-can-i-separate-internal-and-external-traffic/). On one dashboard we show all the data form one page, which was used when the website was relaunched and there we can see just 9 visitors (intern traffic) on the day, the website went live. This isn’t really possible - so I wanted to know if you maybe have an explanation for that? Can segments also be applied retrospectively? Because we set up the segment “intern traffic” just after the relaunch day. so maybe this could also be the problem. Thank you for your help. ---
**Author:** ![Adam](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/adam/32/1494_2.png) [@Adam](https://community.piwik.pro/u/Adam)\ **Post date:** [June 10, 2024, 7:28am UTC](https://community.piwik.pro/t/intern-traffic-very-low/4094/2 "2024-06-10T07:28:36Z")
Hi @Dario, Segments are like filters that can be applied on existing data. You can doublecheck if IP addresses you used in conditions are correct. Also, please keep in mind that we collect IP addresses according to privacy masking settings. If you for example use first level of masking, then you should include in condition IP address without last part of IP. > **[How can I mask visitors' IP addresses? | Piwik PRO help center](https://help.piwik.pro/support/privacy/mask-your-visitor-ip-address/)** > > Piwik PRO displays the IP address of each of your website visitors in various reports and uses it to read location and network data. If you want to protect a visitor’s IP address, you can do so at four levels. Let’s look at a few examples: Full IP... ---
**Author:** ![Dario](https://avatars.discourse-cdn.com/v4/letter/d/bc79bd/32.png) [@Dario](https://community.piwik.pro/u/Dario)\ **Post date:** [June 10, 2024, 9:30am UTC](https://community.piwik.pro/t/intern-traffic-very-low/4094/3 "2024-06-10T09:30:41Z")
Hi @Adam, Thank you for your response. What If we’ve activated global settings? Is it then the masking level 2 which is activ? ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/f/f2b0c4f15be547759a5f5b3b8dd470a2af4ac724.png) ---
**Author:** ![Adam](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/adam/32/1494_2.png) [@Adam](https://community.piwik.pro/u/Adam)\ **Post date:** [June 10, 2024, 10:16am UTC](https://community.piwik.pro/t/intern-traffic-very-low/4094/4 "2024-06-10T10:16:08Z")
Here you can check your global settings: > **[About global site & app settings | Piwik PRO help center](https://help.piwik.pro/support/getting-started/about-global-settings/)** > > You can change your data collection, privacy and reporting settings for the entire account (all sites and apps) at any time. In this article, we’ll walk you through these settings. To change global settings, follow these steps: Available from version... ---
**Author:** ![Dario](https://avatars.discourse-cdn.com/v4/letter/d/bc79bd/32.png) [@Dario](https://community.piwik.pro/u/Dario)\ **Post date:** [June 10, 2024, 11:29am UTC](https://community.piwik.pro/t/intern-traffic-very-low/4094/5 "2024-06-10T11:29:39Z")
Hi @Adam, And how can I include in condition IP address without last part of IP? Because there is no condition which says “contains” or “begins with”. ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/b/bee99e8d0aa03ddee8f00d6705980873adb6681c.png)