# Is / was Piwik down this morning?

**URL:** <https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538>\
**Category:** Reports and working with data\
**Created:** [January 25, 2023, 8:48am UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538 "2023-01-25T08:48:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rmeekers](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmeekers/32/929_2.png) [@rmeekers](https://community.piwik.pro/u/rmeekers)\
**Post date:** [January 25, 2023, 8:48am UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538/1 "2023-01-25T08:48:03Z")

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I couldn’t connect to the different Piwik accounts this morning.  
The tags were not loading either and [this report](https://check-host.net/check-report/e61d01fkcec) also showed that the host was unreachable.

Now it seems to be working again, but in analytics is clearly shows a drop in traffic.

Is there a status page where we can follow up on this?

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**Author:** ![Jan](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jan/32/1234_2.png) [@Jan](https://community.piwik.pro/u/Jan)\
**Post date:** [January 25, 2023, 9:17am UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538/2 "2023-01-25T09:17:32Z")

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Hi @rmeekers,  
Today in the morning our hosting provider reported intermittent network issues, with connections having increased latency and/or timeouts.  
We’ve already contacted support team to advise we’re affected by the outage.

Currently we don’t have Piwik PRO status page showing Core status, though it is planned. Can’t promise any date yet!

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**Author:** ![Jan](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jan/32/1234_2.png) [@Jan](https://community.piwik.pro/u/Jan)\
**Post date:** [January 25, 2023, 9:43am UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538/3 "2023-01-25T09:43:57Z")

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We got update from provider that recent WAN (Wide Area Network) update was likely the cause of the outage and the update has been rolled back. Service should be improving.

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**Author:** ![rmeekers](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/rmeekers/32/929_2.png) [@rmeekers](https://community.piwik.pro/u/rmeekers)\
**Post date:** [January 25, 2023, 1:14pm UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538/4 "2023-01-25T13:14:31Z")

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Thanks, I noticed that the outage at Azure was wider than just Piwik PRO.

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**Author:** ![Jonathan\_Hellqvist](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jonathan_hellqvist/32/311_2.png) [@Jonathan\_Hellqvist](https://community.piwik.pro/u/Jonathan_Hellqvist)\
**Post date:** [September 11, 2023, 1:26pm UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538/5 "2023-09-11T13:26:51Z")

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> [@Jan](#):
>
> Currently we don’t have Piwik PRO status page showing Core status, though it is planned. Can’t promise any date yet!

Is there an update to this?

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**Author:** ![pwachala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/pwachala/32/315_2.png) [@pwachala](https://community.piwik.pro/u/pwachala)\
**Post date:** [July 15, 2024, 9:03am UTC](https://community.piwik.pro/t/is-was-piwik-down-this-morning/1538/6 "2024-07-15T09:03:08Z")

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I’m happy to let you know that we do have a public status page right now.

You can check the status of your service by adding `/status` to your account address, like this: `https://your-instance.piwik.pro/status`.

Kindly note that this feature is currently in beta and is not yet accessible to all accounts.