# Looker Studio - Connection issue

**URL:** <https://community.piwik.pro/t/looker-studio-connection-issue/5125>\
**Category:** Reports and working with data\
**Created:** [May 8, 2025, 2:25pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125 "2025-05-08T14:25:58Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\
**Post date:** [May 8, 2025, 2:25pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/1 "2025-05-08T14:25:58Z")

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Sinds a few weeks the graphs are not showing any data anymore.

Did try to install & connect again (succesfull) but there are no dlmensions / metrics to see

 ![1](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/d/da22b6d95928775a4b95e4b7f7e79d685dfe3d17.jpeg)

Thxs

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [May 9, 2025, 7:02am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/2 "2025-05-09T07:02:26Z")

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Hello @dave

What version of Looker Studio connector are you using? There was update few weeks ago, and old plugin might have stopped working.

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**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\
**Post date:** [May 9, 2025, 7:35am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/3 "2025-05-09T07:35:24Z")

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Hi @jfidala , using 1.4.1

Thxs

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [May 9, 2025, 7:44am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/4 "2025-05-09T07:44:01Z")

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It’s current version, was new plugin setup correctly at some point? What I mean by that, was this report with 1.4.1 working correctly?

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**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\
**Post date:** [May 9, 2025, 7:58am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/5 "2025-05-09T07:58:03Z")

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Yes, was working fine untill few weeks ago 😕

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [May 9, 2025, 8:20am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/6 "2025-05-09T08:20:22Z")

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@dave can you send me more details about website? I can take a look what’s happening.

If you want you can pass it as private message.

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**Author:** ![Martin](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@Martin](https://community.piwik.pro/u/Martin)\
**Post date:** [May 22, 2025, 12:59pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/7 "2025-05-22T12:59:46Z")

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Did you find a solution? All my Looker reports crashed. Also using 1.4.1 from february.  
Trying a reconnect tells me there is an authentification error. Its not connecting to piwik or even shows auth. methods.

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**Author:** ![Kerstin\_Dovren](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/kerstin_dovren/32/3145_2.png) [@Kerstin\_Dovren](https://community.piwik.pro/u/Kerstin_Dovren)\
**Post date:** [May 22, 2025, 1:11pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/8 "2025-05-22T13:11:24Z")

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I have exactly the same issue… since an hour ago.

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [May 22, 2025, 2:48pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/9 "2025-05-22T14:48:50Z")

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@Martin @Kerstin_Dovren is the problem still ongoing for you?

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**Author:** ![Martin](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@Martin](https://community.piwik.pro/u/Martin)\
**Post date:** [May 23, 2025, 6:46am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/10 "2025-05-23T06:46:47Z")

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@jfidala looks good again. Thanks

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**Author:** ![Kerstin\_Dovren](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/kerstin_dovren/32/3145_2.png) [@Kerstin\_Dovren](https://community.piwik.pro/u/Kerstin_Dovren)\
**Post date:** [May 27, 2025, 9:45am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/11 "2025-05-27T09:45:26Z")

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It worked after a while, but now there is another problem..  
_Invalid field name: “campaign\_name” is not a valid choice._  
_Fel-id: 706ce5df)_  
But that is a separate thread about that.

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**Author:** ![C.D](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@C.D](https://community.piwik.pro/u/C.D)\
**Post date:** [May 27, 2025, 9:55am UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/12 "2025-05-27T09:55:40Z")

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> [@Kerstin\_Dovren](#):
>
> te thread about th

it looks like there is a problem with the connector 1.4.2 if a filter is set in the looker dashboard.  
Informationen zum Connector  
Invalid field name: “source\_medium” is not a valid choice.

Fehler-ID: 410cbcd9

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**Author:** ![anthonybartczak](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/anthonybartczak/32/2430_2.png) [@anthonybartczak](https://community.piwik.pro/u/anthonybartczak)\
**Post date:** [May 27, 2025, 8:14pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/13 "2025-05-27T20:14:40Z")

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> [@Piwik pro connectors no longer working in Looker Studio](https://community.piwik.pro/t/piwik-pro-connectors-no-longer-working-in-looker-studio/5171/15):
>
> Hi Everyone, First of all, I would like to wholeheartedly apologise for the inconvenience caused. We tried to pinpoint the issue today, but it turned out to be quite time-consuming. What’s more, Google Apps Script — the platform used to run the connector — introduced restrictions to version management, meaning that only one of our developers could introduce fixes. Unfortunately, I could not find any details about this change in the official changelog. What was the core issue? The most probabl…

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**Author:** ![system](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/db7013c4fd6a24443b339309db52f14995207737.png) [@system](https://community.piwik.pro/u/system)\
**Post date:** [June 10, 2025, 8:14pm UTC](https://community.piwik.pro/t/looker-studio-connection-issue/5125/14 "2025-06-10T20:14:51Z")

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