# My Piwik PRO does not work with Matomo **URL:** \ **Category:** Data collection and tags\ **Created:** [July 17, 2022, 10:15pm UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835 "2022-07-17T22:15:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Julien\_Delbauve](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/julien_delbauve/32/541_2.png) [@Julien\_Delbauve](https://community.piwik.pro/u/Julien_Delbauve)\ **Post date:** [July 17, 2022, 10:15pm UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/1 "2022-07-17T22:15:02Z")
Hey, just tried that tutorial for Matomo/Piwik but it doesn’t work on my end. Everything works with the debugger, but no data record in Piwik. Have you tried it recently? ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [July 18, 2022, 7:20am UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/2 "2022-07-18T07:20:47Z")
Yes, the article was updated last week. Did you test it in tag manager or tracker debugger? Any errors in the browser’s console? ---
**Author:** ![Julien\_Delbauve](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/julien_delbauve/32/541_2.png) [@Julien\_Delbauve](https://community.piwik.pro/u/Julien_Delbauve)\ **Post date:** [July 20, 2022, 10:43pm UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/3 "2022-07-20T22:43:52Z")
@Admin Yes I get an error in the console. Tracker debugger doesn’t show any data. I tested it with tag manager. ![Screenshot 2022-07-21 at 00.41.51](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/c302fd61f38dad4a065befc60b5abe5333d4f603.png) ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [July 21, 2022, 9:36am UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/4 "2022-07-21T09:36:13Z")
Can you share the URL of your website? Or at least screenshots from the tag manager showing that the tags are running? What can you see in the browser’s network tab when you filter using “piwik”? ---
**Author:** ![Piotrek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/piotrek/32/160_2.png) [@Piotrek](https://community.piwik.pro/u/Piotrek)\ **Post date:** [July 22, 2022, 2:20pm UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/5 "2022-07-22T14:20:33Z")
Hello @Julien_Delbauve, Based on the error from your console, you need to add a slash (“/”) to the Piwik PRO account address in the JavaScript snippet. We noticed that it was also missing in our Help Center article and we fixed it. Here’s what it should look like: ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/f4ea4c5f918ec5c25f44c146466c211ecf7135d9.jpeg) ---
**Author:** ![Julien\_Delbauve](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/julien_delbauve/32/541_2.png) [@Julien\_Delbauve](https://community.piwik.pro/u/Julien_Delbauve)\ **Post date:** [July 25, 2022, 9:42am UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/6 "2022-07-25T09:42:36Z")
@Admin @Piotrek Added a slash (“/”) and it works now. Thanks a lot for the support ! ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [April 6, 2023, 10:38am UTC](https://community.piwik.pro/t/my-piwik-pro-does-not-work-with-matomo/835/7 "2023-04-06T10:38:47Z")
Split this topic on April 6, 2023, 10:38am UTC A post was split to a new topic: [Issues with installing Piwik PRO and Matomo on the same site](https://community.piwik.pro/t/issues-with-installing-piwik-pro-and-matomo-on-the-same-site/1977)