# Outlinks vs buttons clicks

**URL:** https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654
**Category:** Reports and working with data
**Created:** [July 28, 2023, 5:52am UTC](https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654 "2023-07-28T05:52:24Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![BT\_nista](https://avatars.discourse-cdn.com/v4/letter/b/aca169/32.png) [@BT\_nista](https://community.piwik.pro/u/BT_nista)
#### Post date: [July 28, 2023, 5:52am UTC](https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654/1 "2023-07-28T05:52:24Z")

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Hi there,

we have several buttons on our webpage which link to our app (which is external, it’s like a sign-up button).  
I have tagged all buttons, in order to track whether one button is clicked, and use the custom event report to track the clicks.

Now, I’ve compared the custom event report and the outlinks report - which should show the same numbers for the particular URL - right?  
They don’t, and I don’t understand why.

Some numbers for June 2023:  
Outlink report shows 101 unique clicks (and 193 outlinks) and the customer event report shows 113 clicks (all buttons summed up).

Can somebody solve the mystery for me and tell me which number is the “true” number of people that went to the external site? 🙂  
Thanks in advance.

Best regards,  
Barbara

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### Author: ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)
#### Post date: [July 28, 2023, 12:38pm UTC](https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654/2 "2023-07-28T12:38:21Z")

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Hi there!

Are there any other links on your site that are not buttons?

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### Author: ![BT\_nista](https://avatars.discourse-cdn.com/v4/letter/b/aca169/32.png) [@BT\_nista](https://community.piwik.pro/u/BT_nista)
#### Post date: [August 1, 2023, 9:33am UTC](https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654/3 "2023-08-01T09:33:54Z")

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Hi,  
not for this particular URL - we only use buttons for this.

Best regards,  
Barbara

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### Author: ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)
#### Post date: [August 1, 2023, 9:56am UTC](https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654/4 "2023-08-01T09:56:22Z")

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Alright, thanks! When you look at the outlink report, is it possible that it is showing more than this one URL that you use on buttons? Did you look into specific URLs that are in this report?

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### Author: ![BT\_nista](https://avatars.discourse-cdn.com/v4/letter/b/aca169/32.png) [@BT\_nista](https://community.piwik.pro/u/BT_nista)
#### Post date: [August 1, 2023, 12:38pm UTC](https://community.piwik.pro/t/outlinks-vs-buttons-clicks/2654/5 "2023-08-01T12:38:02Z")

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Hi,

I’m looking at a specific URL.  
This URL is “behind” our CTAs from our webpage.

I attached a screenshot.

 ![Outlinks](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/3/308c61eb341ae0575f7016c74331a6b5bbd57b5d.png)
