# Piwik analytics unavailable?

**URL:** <https://community.piwik.pro/t/piwik-analytics-unavailable/5192>\
**Category:** Account\
**Created:** [June 2, 2025, 12:23pm UTC](https://community.piwik.pro/t/piwik-analytics-unavailable/5192 "2025-06-02T12:23:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![markw](https://avatars.discourse-cdn.com/v4/letter/m/53a042/32.png) [@markw](https://community.piwik.pro/u/markw)\
**Post date:** [June 2, 2025, 12:23pm UTC](https://community.piwik.pro/t/piwik-analytics-unavailable/5192/1 "2025-06-02T12:23:46Z")

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I’m trying to check last week’s logs in Piwik Pro - do that every Monday. Once I login, Analytics takes forever to load - and finally shows me the message in the screenshot below.

Notes: single user account, I have owner access. This has been working for a long time (\> 1 year) with no recent changes. I can still get into Administration and everything works on that screen - it’s just Analytics that isn’t working for me today.

 ![Screenshot 2025-06-02 at 14.21.22](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/7/72948aeaf7d76dded0fb63c8350af61c6e754d05.png)

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**Author:** ![jfidala](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jfidala/32/4263_2.png) [@jfidala](https://community.piwik.pro/u/jfidala)\
**Post date:** [June 2, 2025, 12:29pm UTC](https://community.piwik.pro/t/piwik-analytics-unavailable/5192/2 "2025-06-02T12:29:18Z")

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hey @markw,

Have you checked in top right corner under “select website or app” if you see your website?

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**Author:** ![markw](https://avatars.discourse-cdn.com/v4/letter/m/53a042/32.png) [@markw](https://community.piwik.pro/u/markw)\
**Post date:** [June 2, 2025, 12:43pm UTC](https://community.piwik.pro/t/piwik-analytics-unavailable/5192/3 "2025-06-02T12:43:54Z")

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Hi, I had… and they were there. Selecting them didn’t make a difference.

But… it seems the issue has magically resolved itself. No idea what happened.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/db7013c4fd6a24443b339309db52f14995207737.png) [@system](https://community.piwik.pro/u/system)\
**Post date:** [June 4, 2025, 12:44pm UTC](https://community.piwik.pro/t/piwik-analytics-unavailable/5192/4 "2025-06-04T12:44:05Z")

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