# Raw data not being showed **URL:** \ **Category:** Data collection and tags\ **Created:** [December 22, 2022, 8:43am UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421 "2022-12-22T08:43:56Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![YvesBeebole](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/yvesbeebole/32/1022_2.png) [@YvesBeebole](https://community.piwik.pro/u/YvesBeebole)\ **Post date:** [December 22, 2022, 8:43am UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/1 "2022-12-22T08:43:56Z")
When I click on the raw data in the tracker debugger, I am receiving this message: ![Screenshot 2022-12-22 at 09.41.50](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/2/244b9f62a90afff8469823ea21f83136913a314e.png) Any idea why? ---
**Author:** ![Jarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/jarek/32/4408_2.png) [@Jarek](https://community.piwik.pro/u/Jarek)\ **Post date:** [December 22, 2022, 9:27am UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/2 "2022-12-22T09:27:54Z")
Some additional information would be helpful: - Does that happen for all events or only for specific ones? - Some useful information can be available in the browser’s dev tools: - In the “Network” tab, filter out requests by “log” keyword and in the tracker debugger open “Raw request” pop up. - Check also if there are any errors in the “Console” tab ---
**Author:** ![YvesBeebole](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/yvesbeebole/32/1022_2.png) [@YvesBeebole](https://community.piwik.pro/u/YvesBeebole)\ **Post date:** [December 22, 2022, 9:32am UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/3 "2022-12-22T09:32:46Z")
These events are sent via the HTTP API. So, no browser dev tools for these. ---
**Author:** ![kuba](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/kuba/32/7_2.png) [@kuba](https://community.piwik.pro/u/kuba)\ **Post date:** [December 22, 2022, 11:14am UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/4 "2022-12-22T11:14:00Z")
The question was ore about errors returned by the endpoint used to render that data in the Analytics UI. ---
**Author:** ![YvesBeebole](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/yvesbeebole/32/1022_2.png) [@YvesBeebole](https://community.piwik.pro/u/YvesBeebole)\ **Post date:** [December 22, 2022, 12:54pm UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/5 "2022-12-22T12:54:49Z")
I am not sure I understand your comment. ---
**Author:** ![kuba](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/kuba/32/7_2.png) [@kuba](https://community.piwik.pro/u/kuba)\ **Post date:** [December 22, 2022, 1:41pm UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/6 "2022-12-22T13:41:28Z")
Clicking the `` icon triggers a request in the background. Something like that: ```auto Request URL: https://yourname.piwik.pro/api/tracker/v1/log?app_id=&log_uuids=&server_time_min=2022-12-22T10%3A49%3A10.158904&server_time_max=2022-12-22T11%3A26%3A23.000000 ``` Normally it returns a json object. Maybe in your case it shows a detailed error message that results in being not able to load data. ---
**Author:** ![YvesBeebole](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/yvesbeebole/32/1022_2.png) [@YvesBeebole](https://community.piwik.pro/u/YvesBeebole)\ **Post date:** [December 22, 2022, 2:04pm UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/7 "2022-12-22T14:04:22Z")
It is not happening on all events. Just on some. ![Screenshot 2022-12-22 at 15.03.41](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/2/2bb613151bb415844af0145964bf51b71037452c.png) ---
**Author:** ![kuba](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/kuba/32/7_2.png) [@kuba](https://community.piwik.pro/u/kuba)\ **Post date:** [December 22, 2022, 2:11pm UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/8 "2022-12-22T14:11:53Z")
Sure, can you check it also on the network tab (Response section)? ---
**Author:** ![YvesBeebole](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/yvesbeebole/32/1022_2.png) [@YvesBeebole](https://community.piwik.pro/u/YvesBeebole)\ **Post date:** [December 22, 2022, 2:55pm UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/9 "2022-12-22T14:55:14Z")
![Screenshot 2022-12-22 at 15.54.59](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/e/e08f62a9e5205c852b3bfdbfb58e14003afb524d.png) ---
**Author:** ![kuba](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/kuba/32/7_2.png) [@kuba](https://community.piwik.pro/u/kuba)\ **Post date:** [December 22, 2022, 6:33pm UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/10 "2022-12-22T18:33:09Z")
Thank you, that’s enough feedback that will speed up debugging. 🙂 ---
**Author:** ![jkurek](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jkurek](https://community.piwik.pro/u/jkurek)\ **Post date:** [January 9, 2023, 5:58am UTC](https://community.piwik.pro/t/raw-data-not-being-showed/1421/11 "2023-01-09T05:58:32Z")
Hi Yves! It would be very helpful if you could show us screenshot with “payload” tab results being shown in full (on the failed request) - that way we could check if this is an front-end error or something more complex 🙂