# Session Custom Dimension from App with no data

**URL:** <https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927>\
**Category:** Data collection and tags\
**Created:** [March 29, 2023, 10:42am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927 "2023-03-29T10:42:29Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![AlessandroDP](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@AlessandroDP](https://community.piwik.pro/u/AlessandroDP)\
**Post date:** [March 29, 2023, 10:42am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/1 "2023-03-29T10:42:29Z")

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Hi,

I’m experiencing the following issue:  
in the Custom Dimensions report inside Piwik I dont’ see any value related to the Session Custom Dimensions which are tracked while I see them valued with the correct values by using the tracker debugger.

Has anyone else encountered this issue?

Thanks in advance,  
Alex

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**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [March 29, 2023, 10:54am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/2 "2023-03-29T10:54:43Z")

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Hi Alessandro,

You should be able to find them in the dropdown menu. Could you please check if they are there?

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/7/724bd830afe14b44ec52a5334eac8cd6cfad017b.png)  
 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/1/1c567ab1bc366f62f23ad24418f9945b04d82305.png)

Best,  
Oliwer

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<div class="post-metadata">

**Author:** ![AlessandroDP](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@AlessandroDP](https://community.piwik.pro/u/AlessandroDP)\
**Post date:** [March 29, 2023, 12:18pm UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/3 "2023-03-29T12:18:28Z")

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Hi Oliwer,

first thank you for your reply,  
yes, I see them in the dropdown menu but all of them show an empty report.

Attached the screens.

Best,  
Alex  
 ![Pampers-app_CD_tracker-debugger](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/e/e940f6b5330fdb90fa40443b15621baceee38753.png)

 ![Pampers-app_CR-report_no-data](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/0/0b679ecd5a464ce7c241af62cd1413b448667ae5.png)

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<div class="post-metadata">

**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [March 29, 2023, 2:36pm UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/4 "2023-03-29T14:36:58Z")

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The sessions in which you’ve seen the dimensions with correct values might have not ended yet for some reason. Also there were some issues on core so there might be a delay in getting data to reports. Please, let me know if tomorrow there won’t be any data still.

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<div class="post-metadata">

**Author:** ![AlessandroDP](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@AlessandroDP](https://community.piwik.pro/u/AlessandroDP)\
**Post date:** [March 30, 2023, 10:57am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/5 "2023-03-30T10:57:18Z")

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Hi Oliwer,

even today I’m not able to see the reports for these 4 Session Custom Dimensions populated;  
I have tracked 18 Sessions Custom Dimension but only these 4 (related to the given consent during the registration process) don’t receive the data.

Best,  
Alex

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<div class="post-metadata">

**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [March 30, 2023, 11:11am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/6 "2023-03-30T11:11:58Z")

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But you see the Custom dimensions being set correctly in the tracker debugger?

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<div class="post-metadata">

**Author:** ![AlessandroDP](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@AlessandroDP](https://community.piwik.pro/u/AlessandroDP)\
**Post date:** [March 30, 2023, 1:42pm UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/7 "2023-03-30T13:42:22Z")

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Hi Oliwer,

yes, they assume the correct values (true/false) in the tracker debugger view.

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<div class="post-metadata">

**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [March 31, 2023, 8:08am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/8 "2023-03-31T08:08:24Z")

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Could you please share with me what is your instance?

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<div class="post-metadata">

**Author:** ![AlessandroDP](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@AlessandroDP](https://community.piwik.pro/u/AlessandroDP)\
**Post date:** [April 3, 2023, 12:20pm UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/9 "2023-04-03T12:20:27Z")

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Hi Oliwer,

sorry for the late reply;

it seems that the problem has now been solved, probably the simultaneous registration of these between Session and Event scope affected the populating of reports.

Could it be possible?

Best,  
Alex

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<div class="post-metadata">

**Author:** ![Oliwer\_Kaczmarek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/oliwer_kaczmarek/32/3888_2.png) [@Oliwer\_Kaczmarek](https://community.piwik.pro/u/Oliwer_Kaczmarek)\
**Post date:** [April 4, 2023, 8:25am UTC](https://community.piwik.pro/t/session-custom-dimension-from-app-with-no-data/1927/10 "2023-04-04T08:25:23Z")

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It might have been related to the issue we had on core some time ago. If the issue will come up again, than it might be something different.

Best,  
Oliwer
