# Session logs not appearing in reports dashboard

**URL:** <https://community.piwik.pro/t/session-logs-not-appearing-in-reports-dashboard/3875>\
**Category:** Reports and working with data\
**Created:** [April 10, 2024, 12:13pm UTC](https://community.piwik.pro/t/session-logs-not-appearing-in-reports-dashboard/3875 "2024-04-10T12:13:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![David\_Butler](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/david_butler/32/3304_2.png) [@David\_Butler](https://community.piwik.pro/u/David_Butler)\
**Post date:** [April 10, 2024, 12:13pm UTC](https://community.piwik.pro/t/session-logs-not-appearing-in-reports-dashboard/3875/1 "2024-04-10T12:13:31Z")

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Hi.

Is there a reason why session logs will not appear under the “reports” tab in the “analytics” section?

We have two domains being tracked, one has session logs, the other does not.

Do you have to manually activate session logs to be tracked and reported?

I would expect to see “session logs” in the options here

 ![Screenshot 2024-04-10 at 13.08.38](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/b/ba532c89a228b6c7d15cc380efa3cdd5a097a632.png)

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**Author:** ![anthonybartczak](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/anthonybartczak/32/2430_2.png) [@anthonybartczak](https://community.piwik.pro/u/anthonybartczak)\
**Post date:** [April 10, 2024, 12:24pm UTC](https://community.piwik.pro/t/session-logs-not-appearing-in-reports-dashboard/3875/2 "2024-04-10T12:24:55Z")

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Hi @David_Butler,

You have most likely enabled this setting:

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/2X/2/21f70c4638d2464ccda90ebb5c7ac8471855b36e.png)

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**Author:** ![Terve](https://avatars.discourse-cdn.com/v4/letter/t/3ec8ea/32.png) [@Terve](https://community.piwik.pro/u/Terve)\
**Post date:** [August 7, 2024, 10:43am UTC](https://community.piwik.pro/t/session-logs-not-appearing-in-reports-dashboard/3875/3 "2024-08-07T10:43:02Z")

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A follow-up question: I can confirm that with the CNIL guidelines enabled, the session log is not available. What should I do then when a user requests access to their data? The session log is crucial to getting the data according to the ‘how to’ instructions.