# Site inspector clicks vs custom events heatmap click events

**URL:** <https://community.piwik.pro/t/site-inspector-clicks-vs-custom-events-heatmap-click-events/5551>\
**Category:** Data collection and tags\
**Created:** [April 17, 2026, 11:12am UTC](https://community.piwik.pro/t/site-inspector-clicks-vs-custom-events-heatmap-click-events/5551 "2026-04-17T11:12:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SimonsenPiwik](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/simonsenpiwik/32/4669_2.png) [@SimonsenPiwik](https://community.piwik.pro/u/SimonsenPiwik)\
**Post date:** [April 17, 2026, 11:12am UTC](https://community.piwik.pro/t/site-inspector-clicks-vs-custom-events-heatmap-click-events/5551/1 "2026-04-17T11:12:26Z")

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Hi there,

I can see there are a few topics around the site inspector but none quite like mine. So here it goes.

We have setup heatmap tracking via the standard guide provided by Piwik: [About the site inspector for Chrome | Piwik PRO help center](https://help.piwik.pro/support/collecting-data/site-inspector/)

I can see that the primary cta on a specific page on my website (anonymous) is clicked 966 via the site inspector for the time period 1 Apr 2026 - 17 Apr 2026, however, the custom events when I look at the same cta via a custom report in Piwik pro is only 126.

How should I interpret this data and why is there such a big difference?

I will share site and URL with Piwik Pro support team when we connect.

Br

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<div class="post-metadata">

**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [April 20, 2026, 8:51am UTC](https://community.piwik.pro/t/site-inspector-clicks-vs-custom-events-heatmap-click-events/5551/2 "2026-04-20T08:51:20Z")

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Hi! How is the custom event set up? Is it based on the clicked element or something else?