# Subscription expired **URL:** \ **Category:** Account\ **Created:** [September 2, 2022, 12:58pm UTC](https://community.piwik.pro/t/subscription-expired/954 "2022-09-02T12:58:38Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\ **Post date:** [September 2, 2022, 12:58pm UTC](https://community.piwik.pro/t/subscription-expired/954/1 "2022-09-02T12:58:38Z")
Any idea what’s this since we signed up for a free account ![02](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/463d8ec52795be13335774f724c3c772cb1fb401.jpeg) Thxs ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [September 2, 2022, 1:01pm UTC](https://community.piwik.pro/t/subscription-expired/954/2 "2022-09-02T13:01:38Z")
What’s your current traffic volume? You can check it in `Administration`. ---
**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\ **Post date:** [September 2, 2022, 1:11pm UTC](https://community.piwik.pro/t/subscription-expired/954/3 "2022-09-02T13:11:22Z")
Administration and then go to? Thxs ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [September 2, 2022, 1:16pm UTC](https://community.piwik.pro/t/subscription-expired/954/4 "2022-09-02T13:16:35Z")
Here’s the link: > **[Where can I see how many actions I've tracked this month? | Piwik PRO help...](https://help.piwik.pro/support/questions/where-can-i-see-how-many-actions-ive-tracked-this-month/)** > > At any time, you can quickly find the number of tracked actions in this and last month. Thanks to this, you will know if your current Piwik PRO’s plan is sufficient or if you need to upgrade it. To find the number of all actions for this and last... ---
**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\ **Post date:** [September 2, 2022, 1:28pm UTC](https://community.piwik.pro/t/subscription-expired/954/5 "2022-09-02T13:28:51Z")
Thxs Kuba, Not sure what those heartbeat ping are because that’s almost half of the actions. ![02](https://europe1.discourse-cdn.com/flex005/uploads/piwikpro/original/1X/2492640d533d0caa591c631e449598ce2377d896.jpeg) Thxs ---
**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\ **Post date:** [September 2, 2022, 2:29pm UTC](https://community.piwik.pro/t/subscription-expired/954/6 "2022-09-02T14:29:52Z")
Hi @dave, You can find the description of each event type in our Help Center article: [How can I estimate the number of actions for the pricing? | Piwik PRO help center](https://help.piwik.pro/support/questions/how-can-i-estimate-the-number-of-actions-for-the-pricing/) I encourage you to take your time with our Help Center content: [https://help.piwik.pro](https://help.piwik.pro). If you don’t find what you’re looking for - let us know. Tymek ---
**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\ **Post date:** [September 2, 2022, 3:19pm UTC](https://community.piwik.pro/t/subscription-expired/954/7 "2022-09-02T15:19:40Z")
Thxs Tymek ! All clear. ---
**Author:** ![dave](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@dave](https://community.piwik.pro/u/dave)\ **Post date:** [September 5, 2022, 2:30pm UTC](https://community.piwik.pro/t/subscription-expired/954/8 "2022-09-05T14:30:00Z")
Btw is there anything we still need to do in order to keep the account? Disabled heartbeat and some other things so we will normally get below the 500K/month. Thxs ---
**Author:** ![Admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@Admin](https://community.piwik.pro/u/Admin)\ **Post date:** [September 6, 2022, 9:42am UTC](https://community.piwik.pro/t/subscription-expired/954/9 "2022-09-06T09:42:33Z")
Just send the instance address here or on priv. 🙂 ---
**Author:** ![Harriet](https://avatars.discourse-cdn.com/v4/letter/h/ac8455/32.png) [@Harriet](https://community.piwik.pro/u/Harriet)\ **Post date:** [May 8, 2023, 1:23pm UTC](https://community.piwik.pro/t/subscription-expired/954/10 "2023-05-08T13:23:11Z")
Hi, looking for the answer for this same question. Monthly action limits are not full (prev month less than 400K), “Subscription ends” field says “Unlimited” but the red banner has appeared. Free version. Thanks! ---
**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\ **Post date:** [May 8, 2023, 2:28pm UTC](https://community.piwik.pro/t/subscription-expired/954/11 "2023-05-08T14:28:24Z")
Hi @Harriet, This suggests that you have breached the allowance and your account may be getting suspended. Please write me here or in a personal message the name of your account so I can check it for you. Tymek