# Tracking does not work

**URL:** <https://community.piwik.pro/t/tracking-does-not-work/2058>\
**Category:** Data collection and tags\
**Created:** [April 24, 2023, 6:35am UTC](https://community.piwik.pro/t/tracking-does-not-work/2058 "2023-04-24T06:35:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.piwik.pro/u/Paula)\
**Post date:** [April 24, 2023, 6:35am UTC](https://community.piwik.pro/t/tracking-does-not-work/2058/1 "2023-04-24T06:35:47Z")

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Hello,  
my tracking does not work. At this moment I can’t track people.

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**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\
**Post date:** [April 24, 2023, 7:23am UTC](https://community.piwik.pro/t/tracking-does-not-work/2058/2 "2023-04-24T07:23:11Z")

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Hi @Paula welcome to our Community!  
We’ll need more details to help you. Can you tell me what web page / mobile application you want to track and your chosen tracking method?  
Tymek

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**Author:** ![Tymek](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/tymek/32/268_2.png) [@Tymek](https://community.piwik.pro/u/Tymek)\
**Post date:** [April 26, 2023, 9:43am UTC](https://community.piwik.pro/t/tracking-does-not-work/2058/3 "2023-04-26T09:43:36Z")

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Hi @Paula ,  
did you manage to find the issue?  
Tymek