# Why do we only see very little data collected?

**URL:** <https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045>\
**Category:** Data collection and tags\
**Created:** [March 31, 2025, 10:53am UTC](https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045 "2025-03-31T10:53:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mvar](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mvar](https://community.piwik.pro/u/mvar)\
**Post date:** [March 31, 2025, 10:53am UTC](https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045/1 "2025-03-31T10:53:07Z")

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We have Google Analytics and Matomo to verify that our site has at least 5000 hits daily.  
But Piwik only collected 167 session and 328 pageviews over the last 24h.

We are running cookieless.. Any ideas?

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [April 1, 2025, 6:48am UTC](https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045/2 "2025-04-01T06:48:43Z")

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Hi! It could be caused by many different things. What are your privacy settings? Do you use a consent form / banner? Can you send me a link to your website? Here or in a private message.

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**Author:** ![mvar](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mvar](https://community.piwik.pro/u/mvar)\
**Post date:** [April 1, 2025, 8:20am UTC](https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045/3 "2025-04-01T08:20:30Z")

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[www.noedhjaelp.dk](http://www.noedhjaelp.dk/) – but I think we found out, that its because we are running Matomo and Piwik at the same time – which conflicts.

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**Author:** ![sararekowska](https://dub1.discourse-cdn.com/flex005/user_avatar/community.piwik.pro/sararekowska/32/1582_2.png) [@sararekowska](https://community.piwik.pro/u/sararekowska)\
**Post date:** [April 1, 2025, 8:57am UTC](https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045/4 "2025-04-01T08:57:50Z")

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Yes, there are errors in the console related to that. You can refer to this article for a guide on how to use both Matomo and Piwik PRO at the same time:

> **[Can I use Piwik PRO and Matomo at the same time? | Piwik PRO help center](https://help.piwik.pro/support/questions/can-i-use-piwik-pro-and-matomo-at-the-same-time/)**
>
> Yes, you can use Piwik PRO and Matomo together, but you need to make some changes to track all your data correctly. Both Piwik PRO and Matomo use the \_paq.push() command to send data. This is because both tools come from the same open-source product....

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**Author:** ![mvar](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mvar](https://community.piwik.pro/u/mvar)\
**Post date:** [April 28, 2025, 10:37am UTC](https://community.piwik.pro/t/why-do-we-only-see-very-little-data-collected/5045/5 "2025-04-28T10:37:24Z")

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Thank you. We have fixed all errors now, it seems.  
But we still only see half the data in Piwik, that we see in for example Matomo.

Any ideas why? Both run cookieless and im just viewing sessions.
