Channel Filtering in Google Data Studio / Looker Studio Not Working

[David_Culbertson]

Hello,

I am creating a time series chart in Looker Studio and have run into a problem. I am trying to filter sessions by channel. “Channel = Website” and “Channel = Social” filters work perfectly. But, for Search engine, Campaign, and Direct Entry, I get the following error:

I am using connector 1.0.7

[pwachala]

Hi David,
could you please let me know what is your filter definition?
Try to filter it using Channel => Equal to (=) => Direct entry

And let me know if it worked.

Thanks,
Piotr

[David_Culbertson]

For Search engine:

Include > Channel > Equal to (=) > Search engine

For Direct entry:

Include > Channel > Equal to (=) > Direct Entry

For Campaign:

Include > Channel > Equal to (=) > Campaign

I’m very experienced with Looker/Data Studio.

[David_Culbertson]

Update:

The above issue comes and goes. Perhaps some instability in the data connector? I am using version 1.0.7. However, I had discovered a potentially related issue that with a 100% failure rate.

When I add a metric as a filter (either as the only filter or paired with a dimension filter), I always get the following error message:

[pwachala]

Hi David,
as you created a new topic with similar issues in Looker studio, my colleague will answer you in this one: Looker Studio Filters Not Working

Thanks,
Piotr

[David_Culbertson]

Hi @pwachala,

My first issue stated here (reports fail when set to certain channels) is not part of my other post.

[Piotrek]

@David_Culbertson

“Equal” filters look for exact matches. You were trying to use “Direct Entry” instead of “Direct entry” as suggested by @pwachala.

Here’s a quick example:

[David_Culbertson]

Working now, thank you.