Hello again,
my account will soon be deleted because I receive 1,800,000 ‘Broken events’ in a month.
I tried debugging these events via the Tracker API… but surprise: these ‘broken events’ are not linked to any of my sites (site_id), so I cannot see / debug them from Tracker API.
It looks like a bot attack… but aimed at Piwik not at me, my sites have about 10,000 montly visits, now in order to avoid account cancelation, Piwik is demanding that I pay €606 / month for traffic that I have no control, nor can I block because it is not generated by my pages.
How is this possible?
I have sent several e-mails and contact requests but nobody from Piwik Pro answers me.
If anyone has had similar problems, how did they manage to solve them? (if it has been solved)
Hi @inkode,
Could you please share with me via DM, your instance name and email for the main contact? I will take a look at your instance, what might be the source of broken events
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