Restore pasw not working?

Getting a blanc mail

Hi @dave
can you tell us more about the device and email client you are using?
It seems you got dark mode there, right?

@TymekGF desktop, using hey email.

I’ll ping you in a private message for some more details.

Hi, I’ve been trying to reset my password but the link with reset instruction didn’t come. Please arrange the new password for a account

Hi @CRIF_Poland, you’re struggling with getting the email or you can’t reset the password from your account?

I’m struggling with getting email to reset my password.

Let me reach you in a personal message for a few details.

yes, please, thank you