We build an app using React Native and have an issue regarding User ID.
We follow all the appropriate documentation in order to set this id but it doesn’t work.
Here is the documentation we used :
Is someone facing the same issue ? What could we do to unlock the situation?
The problem here is that userID will not be sent if the data anonymization is enabled.
To fix the issue you have to turn off anonymization for visitors that you want to have userID value.