Hello,
when I opened reports → locations half an hour ago I received the erorr.
“an error occured generating report”
On other pages without the error, showing data takes a while, 30 to 60 seconds.
After a reupload of the JS, I get reports again but they all take very long to load.
I dont know what the issue is, maybe some of these have to do with it.
Kind regards
Peter
Hi Peter,
we have a technical issue that is currently worked on. Data collection works fine, there are delays when it comes to reporting. There is also an in-app banner informing about the problems. I’ll update it once the reporting is stable again.
Ok thank you very much, I dont see a banner in the app though.
Kind regards
Peter
Hi,
let me check the case with in-app banner. Can you share your instance address?
Hi guys. Reporting engine is fully operational now.
