Hi, i am a new user evaluating PiwikPro Core. I have the container installed and running. When i open “Analytics” from the menu and change to the demo site, everything is fine. But when i change the website to my own website i get an error “Interner Server Fehler / Internal server error” please try later. This error is coming since the installation a few days ago. Any ideas what i could do? Gerrit
Hi. What’s the instance name?
Hi, it is “b64342” https://b64342.piwik.pro/
We can reproduce the issue. Our team is checking what’s the reason.
Hi, I just checked the analytics, they are working now. Thanks for the fast support.
Hehe, you’re quicker than me. Yes, our engineering team has just resolved this issue.
same issue with my account, got an error
Hi,
Welcome to the community!
I just sent you a private message.
Hi,
I am happy to announce that we recently introduced a public status page so that you have a clear overview of incidents that may have affected your service performance.
You can check the status of your service by adding /status
to your account address just as in the following example: https://your-instance.piwik.pro/status
.
Kindly note that this feature is currently in beta and is not yet accessible to all accounts.