Internal error while configuring new website

Hi there,

I am trying to configure my account ciriusdigital.piwik.pro but I still have Internal error since few days. Are any servers down? :slight_smile:

Best,
Adrien

Hey @AdrienM - welcome to our community :slight_smile:
Have you tried in incognito mode or with a different browser?

Best,
Piotr

Hey @pwachala,

Thanks for your welcoming :slight_smile:
Yes indeed, I tried on Opera and Firefox and in incognito mode. I thought it was my internet speed connection, it seems not.

Best,
Adrien

Hi @AdrienM,

Is this issue happening on a post-login screen or is it blocking your access to the login form?

Hi @anthonybartczak,

This issue is happening after the login. When I’m trying to access the report or configuration screen.

We are working on resolving this issue, I (or someone else) will get back to you once it’s fixed. Sorry for the inconvenience.

The account should work now.