Hi there,
I am trying to configure my account ciriusdigital.piwik.pro but I still have Internal error since few days. Are any servers down?
Best,
Adrien
Hi there,
I am trying to configure my account ciriusdigital.piwik.pro but I still have Internal error since few days. Are any servers down?
Best,
Adrien
Hey @AdrienM - welcome to our community
Have you tried in incognito mode or with a different browser?
Best,
Piotr
Hey @pwachala,
Thanks for your welcoming
Yes indeed, I tried on Opera and Firefox and in incognito mode. I thought it was my internet speed connection, it seems not.
Best,
Adrien
Hi @AdrienM,
Is this issue happening on a post-login screen or is it blocking your access to the login form?
Hi @anthonybartczak,
This issue is happening after the login. When Iβm trying to access the report or configuration screen.
We are working on resolving this issue, I (or someone else) will get back to you once itβs fixed. Sorry for the inconvenience.
The account should work now.
Hi,
I am happy to announce that we recently introduced a public status page so that you have a clear overview of incidents that may have affected your service performance.
You can check the status of your service by adding /status
to your account address just as in the following example: https://your-instance.piwik.pro/status
.
Kindly note that this feature is currently in beta and is not yet accessible to all accounts.