Authentication Factor - inability to access after reset

Hello, on my account Piwik i’ve configured the two authentication factor. In the last few days I’ve changed my phone so i’m not able to access anymore on Piwik, because i’ve not the code (in the Last Pass app I need a new configuration with a QRCode). How can I do to log in my account again?

Hi @Marketing I can help you.
Can you send me in a private message your account name and user email address?

Sure! I’ve just send you a message :wink: