Can't turn off Consent manager


I was surprised to see Piwik Pro adds a consent form. I don’t want this behavior but I can’t turn the thing off. The checkbox is greyed out.

I could not find an answer when searching this forum, can anyone provide guidance as to how to get rid of this thing? It interferes with the existing consent tools we have running and it interferes with the UX as well.


Hi there!
Welcome to our community :smile: Could you please share a screenshot of where you’re trying to turn off the consent form? And the greyed out checkbox?

Hi, i also have the same issue.
I don`t need this consent because my CMS-form already covers my visitors choice of allowing Piwik or not. In the Piwik consent settings the “show-option” can not be switched off.
Did you find a solution?


sry, this setting is available in another tab and it works :wink: