Hi,
One of my customers have just gotten a finance-mail for all receipts. Can I change this in paddle? The e-mail seems to be grey, non-changeable. Is this something to ask help from Paddle or Piwik?
Thank you in advance!
Emelie
Hi @Emelie , thanks for reaching out to us!
Sure, we can help. Pleas ask the client to contact our Support, we will need to know the existing email attached to the subscription as well as the new one.
Tymek
Hello,
I’m one of the people with the highest access on the piwik pro account and they’ve asked me to handle it.. The current mail is xxxxxxxxxxx. They would like to use xxxxxxxxxxxxx. I’ve added Henrik into the conversation, if any further access is needed.
The account in question is xxxxxxxxxx.
Realized I didn’t mention that in the post in the community forum. 
Hi @Emelie
I will handle the change further.
Please note that I anonymized parts of your message as it contained email address. In this form it is available to any user of our forum.
Tymek