Is there a way to change the account name we’ve set up?
Yes, you can, click on the menu and then move to administration, select the account and then change the name, by clicking on rename.
Hope this solves it for you
If the question was more about the domain name (yourname.piwik.pro), then it’s not possible. You have to create a new account then. Enterprise plans give you an option to assign a custom domain which gives you full flexibility in that matter.
Hi kuba, so if I cannot change the account name, but I have to, at this point I ask you: can I transfer all the data collected with the x.piwik.pro account to the new y.piwik.pro account?
I cannot lose all the data I have collected in these years.
Thank you,
Federica
Hi @Federica, welcome to our Community!
You will not be able to transfer the data between accounts. What case made you think of such action?
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Hi Tymel, thank you for your answer and sorry for the delay.
It’s a business matter, so I was wondering a solution. But it is ok, we can stay with the current account. Now something linked to this, is it possible to change the email link to the account? my email (that is my username) will be deleted in 1 month, and i need to change it. Is it possibile?
Hello @Federica
You can add new email in Administration tab to your account and give it same permissions. The important thing would be in reporting and segments - make sure to give access to anything created via old account to new one before you remove old email login.