Cookiebot & Piwik - Cookies not set

Privacy
1

I am using Cookiebot with Piwik.

  • Ask visitors for consent is on
  • When visitors don’t consent is set to Collect data without using cookies
  • Use a custom consent form is on.

ppms.js is only loaded after consent is given on Cookiebot. However, sessions id and user id do not get written:

image
image1181×652 40.9 KB

pk_ses and pk_id cookies are under statistics.

image

image

How can I get Piwik to write cookies after consent has been given in Cookiebot?

2

Use visitor cookies in the tag is also turned on.

3

Do you inform Piwik PRO Consent Manager via API that the consent has been given in cookiebot? Here is the article describing steps: How can I integrate a third-party cookie consent tool with Piwik PRO? | Piwik PRO help center

P.S. We’re working on an integration with cookiebot which should make it easier in the future.