We have some issues with the integration of Cookiebot in Piwik Pro that I will mention furthur down. This is our current setup:
Piwik Pro Tracking code installed on our Google Tag Manager Container for a certain country-specific subfolder on the international site(for example /de)
Integration of Cookiebot done following this guide accordingly: How can I integrate a third-party cookie consent tool with Piwik PRO? | Piwik PRO help center
After following the guide with applying the required code in the source code, turning on Piwik Pro Consent Manager, and choosing to use a custom consent form, our tags in Piwik Pro Tag Manager stops working.
Our Consent setting under Privacy on the site in Piwik Pro:
Many of our tags have the Consent Type “Analytics” and still not working after the integration.
In the Tracking Debugger we only getting Page Views and Custom Scroll-events
If I change the Consent Type on tags to " No consent is required" they work just fine.
What could be the issue? How can we debug this and find the problem to fix? Seems like Piwik Pro is not getting consent through cookiebot.
Also, I’m worried about the part in the guide where it says:
Is it mandatory for this integration to work, that Piwik Pro Tracking Code needs to be applied on the whole site for all pages?